Top Operations Manager Jobs in Singapore

Lead design and execution of the Airwallex Partner Program to drive partner adoption and revenue growth. Develop pricing, incentives, recruitment, enablement, governance, and KPIs; coordinate cross-functional stakeholders and deliver partner launches and reporting to improve partner productivity and program performance.

Lead operational excellence for a strategic Singtel account by owning end-to-end operational performance, incident management, service assurance, and network resilience. Drive AI/automation initiatives, ensure SLAs and KPIs, manage executive stakeholder relationships, mitigate operational risk, and govern support and managed service delivery to improve stability, customer experience, and operational efficiency.

Manage site operations, lead supply and inventory strategies, oversee compliance, and drive performance metrics. Collaborate with cross-functional teams to optimize warehouse capacity and resolve quality issues.

Conduct credit risk reviews and monitor clients, manage written-off portfolios through collections and negotiations, research accounts, recommend remedial actions, deliver insights for onboarding and monitoring, and improve operations, policies, and vendor/tool usage to reduce credit loss.

Manage account handovers between BD, CSMs, and AMs; design and administer sales incentive programs; perform data cleansing and analysis; prepare client-facing materials; maintain documentation and cross-functional collaboration to align incentives with business goals.

Lead user research and market insights to evaluate customer perception of Airwallex. Design qualitative and quantitative studies, synthesize feedback, present data-driven recommendations to leadership, and collaborate with product, engineering, and commercial teams to integrate insights and improve customer experience.

Lead high-impact, data-driven operational strategy projects across product domains. Drive continuous improvement, CX analysis for enterprise segments, cross-functional alignment, KPI monitoring, and senior leadership reporting.

Lead identification, prototyping, and production deployment of AI solutions to transform risk operations. Partner across Operations, Engineering, Data Science, Product, and Compliance to build, monitor, and iterate AI agents and low-code/no-code tools, ensuring regulatory compliance and operational scalability.

Lead Singapore FE Ops finance forecasting, budgeting, and variance analysis. Serve as liaison to executive teams, direct strategic forecast analyses, optimize systems/processes, and manage a finance team to meet corporate financial objectives and compliance requirements.

Drive servicing operations improvements through data-driven discovery, incident management, agent observation, process and product solution design, mid-complexity cross-functional project leadership, metric deep dives, dashboard creation, and stakeholder alignment to reduce contact and defect rates.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

Lead and manage Directed Content research pods of Analysts to meet volume, coverage, and quality goals. Hire, onboard, coach, and set KPIs; build dashboards and analyses to monitor performance; optimize processes and workflows; coordinate with Project Managers, Sector Leads, and cross-functional partners; maintain documentation; and approve expert rates to control costs.

Lead global People Operations to deliver consistent, compliant employee lifecycle processes. Define operating model, enforce Workday data integrity and governance, drive automation and AI-enabled efficiencies, ensure audit readiness (including SOX), and lead a distributed team across APAC, EMEA and Americas to maintain service levels, performance metrics, and regional compliance.

Manage day-to-day Singapore office operations, vendors, facilities, catering, events, travel and visas; support HR onboarding and personnel administration; ensure compliance and process improvements to maintain an organized, efficient workplace.

Lead technology development programs for execution against market timelines, manage operations, develop schedules, and coordinate with stakeholders and teams while ensuring project requirements are met.

The Clinical Operations Manager oversees clinical study deliverables, conducts interviews for hiring, manages staff resources, ensures compliance with regulations, and participates in quality improvement initiatives.

Lead day-to-day perpetuals operations: monitor platform performance, manage trade lifecycle (funding, settlement, reconciliations, liquidations), coordinate incident response with Risk/Compliance/Product/Tech, own back-office configuration and on-call rotation, build runbooks/SOPs, and scale operational workflows and team during launch and growth.

The Operations Manager oversees the fulfillment center's day-to-day operations, leads a team, manages inventory accuracy, and ensures operational success. This role involves collaboration with cross-functional teams, setting KPIs, budgeting, and training staff.

The Operations Manager will enhance the operational framework across multiple business lines, using data and AI to optimize workflows and improve client experiences without direct reports.

The Engineering Operations Manager will oversee engineering facility operations, ensuring safety, reliability, and efficiency in maintenance and development initiatives.

The Finance & HR Operations Manager will manage finance operations, banking relationships, cash flow, and HR administration for a small team, focusing on ownership and decision support.

Lead and oversee division operations including project management, engineering, site management, quality, continuous improvement, budgeting, planning, risk and safety mitigation, and stakeholder collaboration to meet business targets and optimize operational performance.

Lead and develop a high-performing fraud investigations team, set strategic vision, drive short- and long-term initiatives to scale fraud operations, collaborate with cross-functional stakeholders, oversee vendor performance, run root-cause analysis, define SLAs and metrics, and deliver process improvements that balance risk mitigation with excellent user experience.

The Operations Manager will oversee event operations at TOKEN2049, managing ticketing, registration, vendors, and on-site operations while ensuring a high-quality attendee experience.

Lead day-to-day operations for the South Korea market: localize services, manage vendor relationships, coordinate with product and marketing, set up local operations, and optimize workflows to improve efficiency and user experience.