International Private Bank - Operations Project Manager - Vice President

Job Description
Join our dynamic team as a Project Manager and lead transformative projects that shape the future of our industry! This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation. At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey. Collaborate with a talented team in a supportive environment that values creativity and excellence. Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development.
As a Project Manager within JPMorganChase's International Private Banking team, you will gain in-depth knowledge of operational flows and contribute to a growing international business in a fast-paced and innovative environment. You will work closely with internal partners, including Client Service, Advisors, Operations, Technology, Product, Business Management, Legal, Risk, and Compliance, to drive strategic solutions and initiatives. Your primary role is to contribute to a high-profile re-platforming program for our International Private Bank.
Job responsibilities

• Lead the transformation of strategic plans into high-impact programs and projects, utilizing your expertise in project management and strategic thinking to deliver results across various business units.
• Oversee the execution of programs, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments.
• Utilize data analytics to monitor program progress, make informed decisions, and direct necessary adjustments to ensure the successful delivery of program commitments.
• Build, lead, and manage diverse teams, fostering an environment of continuous learning and growth, and effectively delegating tasks to ensure efficient and effective achievement of objectives.
• Engage with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues.
• Coordinate with Operations, Middle Office, Finance, Technology, and Senior Management to build business requirements, procedures, and processes, including project plan development and resource management.
• Conduct data analysis and synthesis to translate into empirical solutions that optimize project reporting.
• Collaborate with business partners to design, introduce, or re-engineer existing processes and business applications.
• Conduct project planning and analysis, including creating detailed project plans and documenting business requirements.
• Facilitate project meetings, create presentation materials, and provide reporting/metrics as required.

Required qualifications, capabilities, and skills

• Extensive knowledge of project methodologies, including the Product Framework and Agile framework, and experience in a design-led change organization.
• Proven track record in implementing or integrating a core banking system, whether internally developed or from a third-party vendor.
• Knowledge of client operations in Wealth Management, including Client Onboarding, KYC & Screening, and Account Maintenance.
• Excellent communication and presentation skills, with the ability to engage with different stakeholder groups and senior management.
• Strategic thinking with the ability to implement large projects across multiple legal entities worldwide.
• Work with business partners to design, introduce, or re-engineer existing processes and business applications.
• Demonstrated proficiency in data analytics, with the ability to interpret models, make inferences from data, and provide continuous insight for program execution.
• Proven experience in conflict management, with the ability to identify conflicts, facilitate discussions, and create win-win solutions using collaboration or negotiation strategies.
• Advanced computer literacy, with the ability to effectively use technology to perform tasks, solve problems, and communicate in a professional setting.
• Bachelor's Degree or equivalent.
• Minimum 7 years of project management experience, with proven ability to lead and manage complex programs or projects, delivering results across various business units.

Preferred qualifications, capabilities, and skills

• Experience in client onboarding / client operations is a plus.
• Experience working in the banking industry.
• Integrate artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making.
• Implement automation to streamline project workflows and increase operational efficiency.
• Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.