Top Customer Service Jobs in Singapore

Junior Customer Service Manager

6 Days Ago

Hybrid

Singapore

Entry level

Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics

The Junior Customer Service Manager will lead and manage the delivery of customer commitments across various services, advocate for services with customers, manage a large software and services portfolio, and develop sub-region service strategies while maintaining strong customer relationships.

WISE

Customer Support Associate

4 Hours Ago

Hybrid

Singapore

Junior

Fintech • Mobile • Payments • Software • Financial Services

As a Customer Support Associate at Wise, you will assist customers over the phone and via email, solving problems and building lasting relationships. You'll collaborate with internal teams to enhance customer experiences and have opportunities for growth through mentoring and projects. The role requires flexibility in schedule and a commitment to work from the office in Singapore.

WISE

Business Customer Support Associate

4 Hours Ago

Hybrid

Singapore

Junior

Fintech • Mobile • Payments • Software • Financial Services

As a Business Customer Support Associate at Wise, you will assist business customers through phone and email, build long-term relationships, and work with internal teams to ensure excellent service. You are expected to solve complex problems, demonstrate initiative, and contribute actively to customer satisfaction.

Thermo Fisher Scientific

Customer Experience Specialist II

13 Hours Ago

Singapore

Mid level

Biotech

As a Customer Experience Specialist II, you'll drive order completion and ensure customer satisfaction by coordinating with various internal teams, troubleshooting issues, and maintaining strong relationships with customers. Your role includes analyzing data, generating reports, and contributing to continuous improvement initiatives.

Top Skills: OracleSalesforce

HubSpot

Customer Support Specialist (Japanese Speaking)

Yesterday

Singapore

Entry level

Software

The Customer Support Specialist will assist customers in utilizing HubSpot software by resolving issues via phone, email, and chat. Responsibilities include providing tailored solutions, diagnosing software issues, collaborating with internal teams, and continuously adapting to customer needs.

Top Skills: Html,Css,Apis

Trust Bank Singapore

Customer Relations Specialist

22 Hours Ago

Singapore

Junior

Fintech • Payments • Financial Services

The Customer Relations Specialist will address customer complaints, ensuring effective communication and resolution while maintaining compliance with banking policies. The role involves managing customer feedback across various channels, identifying root causes of issues, and collaborating with relevant departments for effective issue resolution.

PitchBook

Customer Support Specialist, fluent in Japanese

Yesterday

Singapore

Junior

Fintech

The Customer Support Specialist at PitchBook provides direct support to clients through various channels. Responsibilities include addressing customer inquiries, documenting interactions in Salesforce, collaborating with colleagues, and contributing to the improvement of the customer experience. A strong focus on customer satisfaction and teamwork is essential.

CAE

Customer Experience Manager

6 Days Ago

Singapore

Entry level

Aerospace

Lead the Customer Support & Services team to provide exceptional customer service and resolve inquiries promptly. Develop strategies to enhance customer retention and satisfaction. Manage a team while handling escalated complaints, monitoring KPIs, and processing customer bookings.

Rootly

Head of Customer Support (Singapore)

23 Hours Ago

Singapore

Senior level

Software • Automation

The Head of Customer Support at Rootly will lead the customer support team, manage operations, enhance customer satisfaction, mentor staff, and optimize support processes. Responsibilities include addressing customer concerns, maintaining service quality, tracking team performance, and collaborating with other departments to improve overall support and contribute to business growth.

Twist Bioscience

Customer Support Representative - Japan

Yesterday

Remote

Singapore

Junior

Biotech

As a Customer Support Representative, you will provide high-quality support to customers, resolve inquiries, process sales purchase orders, generate quotes using the Salesforce system, and maintain strong relationships with sales staff. You will also handle logistics and compliance guidance for the Asia region.

Clipboard Health

Customer Operations Leader

17 Days Ago

Remote

Singapore

Senior level

Healthtech

The Customer Support Team Leader will lead a team of customer support agents in delivering exceptional service to healthcare facilities. Responsibilities include coaching team members, handling escalations, monitoring performance metrics, fostering a culture of learning, and implementing process improvements to optimize customer satisfaction.