Top Customer Service Jobs in Singapore

The Customer Support Specialist at PitchBook provides direct support to clients through various channels. Responsibilities include addressing customer inquiries, documenting interactions in Salesforce, collaborating with colleagues, and contributing to the improvement of the customer experience. A strong focus on customer satisfaction and teamwork is essential.

The Customer Relations Specialist will address customer complaints, ensuring effective communication and resolution while maintaining compliance with banking policies. The role involves managing customer feedback across various channels, identifying root causes of issues, and collaborating with relevant departments for effective issue resolution.

The Head of Customer Support at Rootly will lead the customer support team, manage operations, enhance customer satisfaction, mentor staff, and optimize support processes. Responsibilities include addressing customer concerns, maintaining service quality, tracking team performance, and collaborating with other departments to improve overall support and contribute to business growth.

ModSquad is seeking Mod Contractors for Tier 1 Customer Support roles, focusing on ticket and email support. This role involves assisting customers, resolving their issues, and optimizing their use of client products. A user-centric approach and a passion for TV and movies are preferred. Candidates must have experience in technical support and be proficient in English.

The Customer Support Specialist will assist customers in utilizing HubSpot software by resolving issues via phone, email, and chat. Responsibilities include providing tailored solutions, diagnosing software issues, collaborating with internal teams, and continuously adapting to customer needs.

The Support Specialist will act as a subject matter expert in FactSet's Analytics suite, focusing on resolving client requests, optimizing client processes, and enhancing client usage of analytics solutions, while also engaging in project-based work and collaborating with sales teams.

The Customer Support Specialist at PitchBook is responsible for providing direct support to clients via phone, email, and chat. This role involves troubleshooting issues, achieving contact goals, documenting interactions in Salesforce, and collaborating with team members to enhance customer experience while supporting company values.

As a Customer Support Specialist, responsible for directly assisting HubSpot customers through phone, live chat, and email to resolve issues, provide technical support, and deliver a consultative customer experience. Collaborate with internal teams, identify opportunities for business growth, and ensure customer satisfaction.