Top Technical Support Jobs in Singapore

As a Technical Support Engineer, you will provide post-sales support to customers via various communication methods. Your responsibilities include diagnosing and resolving complex technical issues, performing installations, providing on-site services, and maintaining relationships with customers while documenting issues and contributing to software evolution.

The Technical Support Analyst will provide analysis and assistance for various systems and data within the FreedomPay Commerce Platform, supporting clients in the retail and hospitality sectors. The role involves troubleshooting, software support, educating clients, and ensuring effective solutions are presented to customer queries.

The Onsite Technical Support Engineer is responsible for onsite implementation and troubleshooting technical issues, collaborating with Support and R&D teams, ensuring customer satisfaction, and maintaining the software applications and infrastructure. Responsibilities include deep-dive analysis, documentation, and working closely with technical personnel from vendors and customers.

The Technical Support Engineer provides frontline support for Magnet's mobile access products, assisting customers through various communication channels. Responsibilities include quick response to customer requests, case management, collaboration with teams, and contributing to a knowledge base.

The Technical Support Engineer provides front-line support for customers using Magnet's mobile access and extraction products, ensuring exceptional service and thorough issue resolution through various communication channels. Collaborating with teams, they contribute to a knowledge base and maintain case health, while also providing on-call support as needed.

The Senior Engineer in IT Client Systems Management leads complex projects, providing expert advice on system issues and ensuring optimal application performance. Responsibilities include mentoring junior staff, managing technical documentation, analyzing KPIs, and overseeing both routine operations and emergency support.

The Technical Support Engineer will focus on product experience optimization, analyze user needs, reproduce and resolve online issues, enhance knowledge bases, conduct data analysis for problem identification, and maintain effective communication among teams to drive solutions.

Provide Tier-3 technical support and troubleshooting for customers in JAPAC, managing cases and participating in technical discussions to ensure customer satisfaction.