Top Technical Support Jobs in Singapore

Provide technical support for Wise Platform API integrations, troubleshoot REST APIs/webhooks, interpret logs and database queries, act as first-responder in incidents, collaborate with engineering and commercial teams, and contribute product feedback and proactive improvements. Provide 24/5 coverage including some out-of-hours on-call shifts.

Lead and manage APAC (including China) technical support engineers, provide customer-facing troubleshooting for integrations, APIs and payment flows, coordinate incident escalation and resolution with engineering and stakeholders, identify product issues and drive improvements, and help build tools/processes to improve reliability and productivity.

As a Senior Cloud Support Engineer, you'll resolve customer issues with Kubernetes-powered HPC cloud infrastructure and guide team members, ensuring high performance and satisfaction.

Lead and develop a global technical support team for the TM Master Fleet Manager solution. Ensure effective incident and escalation management, drive operational excellence and continuous improvement, monitor service metrics, foster cross-functional collaboration with Product and Engineering, maintain documentation and knowledge sharing, and support workforce planning, onboarding, and career development to deliver high-quality customer outcomes.

The Technical Customer Support Specialist will manage customer inquiries, troubleshoot issues, and collaborate with teams to improve customer experience on Hypernative's platform.

Own technical support cases end-to-end for a hotel revenue management platform: investigate data discrepancies and integrations, identify defects, document reproduction steps, update KCS knowledge base, collaborate in real-time troubleshooting, and use tools like Excel, XML, and APIs to resolve issues while meeting response time and satisfaction targets.

Provide second-level integration support for partners during night shifts: monitor systems, analyze and troubleshoot integration issues, perform protocol testing, and deliver excellent customer service.

Lead technical escalation and crisis response for strategic customers, orchestrating cross-functional vTeams to resolve complex cloud, identity, and M365 issues. Manage incident lifecycle, executive communications, action plans, and post-incident reviews to restore customer trust and drive proactive support improvements.

Lead and grow a team of Technical Support Engineers to resolve complex customer issues, partner with Product and Engineering to influence roadmaps, build automations and tooling, monitor team metrics, and champion documentation and knowledge sharing to scale AI-enhanced developer support.

Early-career Technical Systems/Support Analyst to gather and document requirements, support system configuration, testing, integrations, issue resolution, and prepare project documentation and user guides while working with stakeholders across implementations and transformation projects.

Operate and support PAM platforms (CyberArk EPV, Conjur) with 24x7 on-call coverage. Manage patching, vulnerability remediation, HA/DR, integrations (OS, DB, middleware, SIEM, IAM, cloud), secrets management for DevOps, incident-response support, documentation, and platform modernization to ensure secure, resilient operations.

Lead enterprise Privileged Access Management (PAM) strategy and 24x7 operations, overseeing CyberArk and Conjur platforms. Manage L2 support teams, ensure platform stability, incident and change management, vulnerability remediation, HA/DR readiness, audit compliance, and cross-functional governance with Engineering, Cybersecurity, Infrastructure, and Risk teams.

The role involves technical deployment of POS systems, troubleshooting, intern supervision, and office operation support to ensure smooth technical operations.

Provide technical support for ESET products, document issues, escalate problems, troubleshoot, and gather information for higher-level support based on customer requests.

As a Technical Support Engineer, you will provide expert-level support, analyze data related to online transactions, educate customers, and improve support processes while mentoring team members.

The Technical Support Engineer will manage customer requests, troubleshoot technical issues, provide support to B2B clients, and enhance documentation.

This role involves providing technical support at customer sites, handling escalations, system installations, and analyzing performance metrics. Collaborates with engineering teams and generates documentation for improvements and support plans.

Provide remote and on-site technical escalations and root-cause analysis for DDP (CVD) equipment. Coach field service engineers, develop troubleshooting guides and tools, support NPI and fleet performance improvements, and collaborate with BU engineers to resolve complex equipment and on-wafer issues.

Provide order and technical support for APAC customers: handle inbound email/phone, process orders and quotations, submit tickets, deliver SaaS technical support, perform basic satellite imagery quality control, manage operational delivery, provide training and on-call support for high-value projects, and collaborate with sales and internal teams to resolve and escalate issues.

Lead and manage a team of technical support engineers, ensuring the stability and performance of Thunes' global payment platform through investigation and resolution of operational issues.

Provide second-level technical support for partner integrations, troubleshoot and analyze issues, perform integration protocol testing, monitor systems using tools like Elastic/Dynatrace/Grafana, work with XML/JSON and REST APIs, and deliver excellent customer service across shift schedules.

The Technical Support Engineer will analyze and repair customer ASML machines, ensure proper operation, provide support and training, and engage in continuous improvement initiatives.

Provide post-sales technical support via phone, email, chat and on-site. Diagnose and resolve hardware, networking, storage and software issues, escalate critical incidents, document tickets and assist R&D. Perform installations, deployments, training, and customer-facing professional services for Genetec security solutions.

Serve as a technical/system analyst supporting BAU and incident management, gather and translate business requirements into system specs, analyze system usage/licensing/costs, liaise with stakeholders, and work with enterprise/SaaS platforms. Marine operations or IMOS familiarity is advantageous.

Provide on-site and off-site product technical support for vehicle navigation and related hardware/software: troubleshoot, commission, test, investigate warranty issues, liaise with customers and factory support, and deliver technical training.