Top Technical Support Jobs in Singapore

Provide technical support to merchants worldwide, troubleshoot payments integrations and web-stack issues, advise on best practices, collaborate with internal teams, collect merchant feedback, and maintain high service quality measured by CSAT and QA.

As a Technical Support Engineer, you'll assist API customers, troubleshoot issues, manage incidents, and collaborate with global teams to enhance customer experience.

Lead a technical support team for in-person payments, managing escalations, coaching team members, and optimizing support processes.

The Engineering Manager for Technical Support at Airwallex will lead technical support teams, troubleshoot issues, and enhance product reliability while delivering exceptional customer service.

The FSO Manager APMEA oversees a Service Delivery team, ensuring high-quality technology services and support. Responsibilities include managing the FSO team, improving user experience, and collaborating globally on technical support initiatives.

Provide post-launch technical support for Oracle projects, resolve incidents, respond to inquiries, create documentation, and monitor system performance.

Provide technical support by troubleshooting issues, liaising with product teams, conducting QA audits, and guiding Tier 1 agents while supporting self-help resources.

Provide technical support and improve client satisfaction, focusing on infrastructure tooling, observability, incident resolution, and automation in a hybrid working environment.

The Technical Support Engineer will provide first line support for technical issues in trading and cloud infrastructure, assisting global clients with real-time challenges.

Provide technical support for Airbus Helicopters fleet in Asia Pacific: answer AOG hotline queries, prepare ISIRs and RDAS inputs, coordinate investigations, collect in-service data, conduct customer visits and technical briefings, and support program reviews and training.

The Technical Support Analyst provides product and application support for SaaS solutions, resolving customer issues, and maintaining knowledge articles.

Lead RMA operations and technical support functions, driving process improvements and collaboration with engineering teams to resolve product issues.

Handle escalated hardware, account, and AI feature issues; liaise with product and R&D for resolutions; perform technical QA audits; mentor and guide outsourced Tier 1 team; and maintain/update FAQs, knowledge base, and support tools.

Lead the Technical Support team for APAC, resolve complex issues, mentor team members, and ensure exceptional customer experiences.

As a Technical Support Advisor, you will troubleshoot complex client issues, provide exceptional customer service, and maintain internal documentation while using a methodical approach to problem-solving.

Provide technical support and training to customers for Engineering products, maintain quality support, develop training materials, and engage in pre-sales consultations.

Provide post-sales technical and field support for Genetec security solutions: diagnose and resolve software/hardware issues, perform on-site installs and PoCs, maintain customer relationships, document cases, collaborate with R&D, and contribute to product and support improvements.

The Technical Support Product Specialist conducts product testing, provides technical support, troubleshoots issues, and manages in-house repairs, ensuring customer satisfaction.

The Logistics Executive manages logistical activities, ensures compliance, handles customs clearance, coordinates with stakeholders, and addresses customer queries effectively.

The QA and Technical Support Specialist role involves leading QA activities, technical support, coordinating with partners, and ensuring quality for Retail Pro deployments across the APAC region.

This role provides technical support and documentation for semiconductor equipment, acting as a liaison between customers and field engineers. Responsibilities include system installation, performance analysis, and support for engineering initiatives.

As a Technical Support Engineer, you will provide expert-level support, analyze data related to online transactions, educate customers, and improve support processes while mentoring team members.

Provide technical support to internal and external customers by diagnosing and resolving application and system issues, creating and testing installation/upgrade procedures, participating in product testing and documentation, delivering training, and providing scheduled off-hours telephone/pager support. Report updates to managers and attend product and third-party software training.

Provide advanced escalation support for MDP/Metals packaging toolsets: diagnose complex equipment and on-wafer issues, perform root-cause analysis, support FSO repairs, coach field staff, support NPI/DFx, publish technical guidance, and provide on-site Alpha/Beta support.

Responsible for technical support at customer sites, handling escalations, installations, and improvements for semiconductor and display manufacturing equipment. Provides performance metrics and documentation while supporting engineering processes.