Top Technical Support Jobs in Singapore

As a Technical Support Manager at Cloudflare, you will lead and coach a team of technical support engineers, manage individual and team projects, improve support tools and processes, and work collaboratively with other teams. Your role involves providing excellent customer support and communicating customer needs back to the company.

In this role, you will provide technical support by acting as the first contact for client requests, escalating issues as needed, assisting with technical problems, monitoring client certificate expirations, and cooperating with various internal departments to solve client queries and improve payment services support processes.

The Technical Support Engineer will focus on optimizing product experience, conducting requirement analysis, assisting users and teams in problem-solving, performing data analysis for issues, and enhancing communication across teams.

The Technical Support Manager at ShipHero will lead a team of Technical Support Engineers, oversee operations and service levels, and collaborate with various teams to resolve technical issues. Responsibilities include managing team performance, facilitating communication, monitoring service levels, and participating in administrative activities related to their team.

The Technical Support Engineer will be responsible for providing support and excellent customer service to clients, coordinating case management, and setting up physical equipment. They will also assist in technical case set-up, resolve technical issues, and support company projects and events. Diploma or Degree holder with 1-2 years of client service experience is required.

Onsite Technical Support Engineer responsible for onsite implementation, troubleshooting technical issues, collaborating with Support & R&D Team, providing customer feedback/solutions, and maintaining software application and infrastructure.

The Technical Support Representative will assist hospitality operators globally by resolving technical issues and providing tailored product strategies to improve customer satisfaction and retention. Responsibilities include responding to queries via email and phone, maintaining product knowledge, documenting solutions, and prioritizing issues based on customer impact.

Join WOO as a Technical Support Engineer (L2/L3) to provide top-notch assistance to customers, investigate technical issues, escalate urgent issues, educate client services teams, and collaborate with internal teams.