Top Technical Support Jobs in Singapore

As a Senior Cloud Support Engineer, you'll resolve customer issues with Kubernetes-powered HPC cloud infrastructure and guide team members, ensuring high performance and satisfaction.

Lead and manage APAC (including China) technical support engineers, provide customer-facing troubleshooting for integrations, APIs and payment flows, coordinate incident escalation and resolution with engineering and stakeholders, identify product issues and drive improvements, and help build tools/processes to improve reliability and productivity.

Provide technical support for Wise Platform API and SWIFT integrations for enterprise partners, troubleshoot API/webhook issues, act as first-responder during incidents, collaborate with engineering and commercial teams, and contribute product feedback and knowledge sharing across global teams. Provide 24/5 coverage and participate in on-call rotations.

This role involves providing technical support at customer sites, handling escalations, system installations, and analyzing performance metrics. Collaborates with engineering teams and generates documentation for improvements and support plans.

Provide multi-channel technical support for WhatsApp API customers, troubleshoot API/webhook issues, liaise with L2 teams and WhatsApp/Meta, guide partners through onboarding and the WhatsApp Business ecosystem, and collaborate with commercial teams.

Provide remote and on-site technical escalations and root-cause analysis for DDP (CVD) equipment. Coach field service engineers, develop troubleshooting guides and tools, support NPI and fleet performance improvements, and collaborate with BU engineers to resolve complex equipment and on-wafer issues.

Provide order and technical support for APAC customers: handle inbound email/phone, process orders and quotations, submit tickets, deliver SaaS technical support, perform basic satellite imagery quality control, manage operational delivery, provide training and on-call support for high-value projects, and collaborate with sales and internal teams to resolve and escalate issues.

Lead and manage a team of technical support engineers, ensuring the stability and performance of Thunes' global payment platform through investigation and resolution of operational issues.

Provide Tier 2 technical support for deployed maritime systems (hardware, software, networking). Diagnose, troubleshoot and resolve incidents, automate processes, deploy software upgrades, oversee installations, and coordinate with DevOps, QA and engineering. Support remote commissioning and occasional on-site tasks in Singapore while maintaining high customer satisfaction.

First-point-of-contact L1 technical support for APAC customers: triage and resolve tickets, escalate with clear handovers, maintain knowledge base, ensure SLA and CSAT targets, support Mandarin-speaking users, and follow strict data security practices.

Provide second-level technical support for partner integrations, troubleshoot and analyze issues, perform integration protocol testing, monitor systems using tools like Elastic/Dynatrace/Grafana, work with XML/JSON and REST APIs, and deliver excellent customer service across shift schedules.

As a Technical Support Engineer, you will troubleshoot customer issues, support ticket resolutions, and improve customer experiences with Amplitude products.

The Technical Support Engineer will analyze and repair customer ASML machines, ensure proper operation, provide support and training, and engage in continuous improvement initiatives.

Provide post-sales technical support via phone, email, chat and on-site. Diagnose and resolve hardware, networking, storage and software issues, escalate critical incidents, document tickets and assist R&D. Perform installations, deployments, training, and customer-facing professional services for Genetec security solutions.

Serve as a technical/system analyst supporting BAU and incident management, gather and translate business requirements into system specs, analyze system usage/licensing/costs, liaise with stakeholders, and work with enterprise/SaaS platforms. Marine operations or IMOS familiarity is advantageous.

Provide on-site and off-site product technical support for vehicle navigation and related hardware/software: troubleshoot, commission, test, investigate warranty issues, liaise with customers and factory support, and deliver technical training.

Act as the first contact for customer support, resolving API inquiries, escalating issues, contributing to documentation, and managing developer communities.

Provide post-sales technical and field support for Genetec security solutions: diagnose and resolve software/hardware issues, perform on-site installs and PoCs, maintain customer relationships, document cases, collaborate with R&D, and contribute to product and support improvements.

The Technical Customer Support Specialist will manage customer inquiries, troubleshoot issues, and collaborate with teams to improve customer experience on Hypernative's platform.

Provide first-line technical support for a Hospitality B2B SaaS platform via phone, email, and chat. Triage and resolve tickets, analyze error logs, investigate root causes, escalate complex issues, maintain documentation, and contribute to customer-facing knowledge base. Collaborate with internal teams to resolve technical problems and ensure timely, empathetic customer communication.

Lead and grow a team of Technical Support Engineers to resolve complex customer issues, partner with Product and Engineering to influence roadmaps, build automations and tooling, monitor team metrics, and champion documentation and knowledge sharing to scale AI-enhanced developer support.

Lead enterprise Privileged Access Management (PAM) strategy and 24x7 operations, overseeing CyberArk and Conjur platforms. Manage L2 support teams, ensure platform stability, incident and change management, vulnerability remediation, HA/DR readiness, audit compliance, and cross-functional governance with Engineering, Cybersecurity, Infrastructure, and Risk teams.

Operate and support PAM platforms (CyberArk EPV, Conjur) with 24x7 on-call coverage. Manage patching, vulnerability remediation, HA/DR, integrations (OS, DB, middleware, SIEM, IAM, cloud), secrets management for DevOps, incident-response support, documentation, and platform modernization to ensure secure, resilient operations.

Early-career Technical Systems/Support Analyst to gather and document requirements, support system configuration, testing, integrations, issue resolution, and prepare project documentation and user guides while working with stakeholders across implementations and transformation projects.

The role involves technical deployment of POS systems, troubleshooting, intern supervision, and office operation support to ensure smooth technical operations.