Top Technical Support Jobs in Singapore

The Technical Support Analyst will provide analysis and assistance for various systems and data within the FreedomPay Commerce Platform, supporting clients in the retail and hospitality sectors. The role involves troubleshooting, software support, educating clients, and ensuring effective solutions are presented to customer queries.

As an Onsite Technical Support Engineer, you will implement and troubleshoot technical issues onsite, work with support and R&D teams, maintain software applications and infrastructure, ensure customer satisfaction, and communicate with both vendors and customers for technical inquiries.

The Senior Technical Support Engineer provides technical assistance to clients, investigates issues, collaborates with teams, and documents processes and solutions. They are also involved in educating client services and bringing client feedback to product teams for improvement.

The Technical Support Engineer will focus on product experience optimization, analyze user needs, reproduce and resolve online issues, enhance knowledge bases, conduct data analysis for problem identification, and maintain effective communication among teams to drive solutions.

As a Support Engineer at Sonar, you will assist customers in integrating and deploying our solutions while advocating best software engineering practices. The role involves driving technical issue resolutions, collaborating with sales to enhance customer experience, and providing feedback to product teams to shape product evolution.

As a Technology Support III Engineer, you'll ensure operational stability and performance of production applications, troubleshoot production service interruptions, and manage Exchange infrastructures. Your role includes automating solutions, collaborating on strategic direction, and ensuring compliance with best practices.

As a Senior Technical Support Engineer, you will provide Tier-3 support to customers, addressing complex post-sales concerns, performing root cause analysis, and documenting technical issues. You will collaborate with multi-functional teams and provide 24x7 on-call support as needed. Travel to client sites for critical situations may be required.

The Technology Support III role involves ensuring the operational stability of production application flows. Responsibilities include troubleshooting and resolving service interruptions, maintaining system performance, and leveraging data analytics tools to identify issues. This position requires effective collaboration with users and technology teams to support business operations and improve service delivery.