Top Technical Support Jobs in Singapore

As a Technical Support Engineer Intern, you'll troubleshoot complex networking and security issues, work with AI technologies, and collaborate with product teams while developing hands-on engineering skills.

Lead and manage APAC (including China) technical support engineers, provide customer-facing troubleshooting for integrations, APIs and payment flows, coordinate incident escalation and resolution with engineering and stakeholders, identify product issues and drive improvements, and help build tools/processes to improve reliability and productivity.

Provide technical support for Wise Platform API and SWIFT integrations for enterprise partners, troubleshoot API/webhook issues, act as first-responder during incidents, collaborate with engineering and commercial teams, and contribute product feedback and knowledge sharing across global teams. Provide 24/5 coverage and participate in on-call rotations.

As a Senior Cloud Support Engineer, you'll resolve customer issues with Kubernetes-powered HPC cloud infrastructure and guide team members, ensuring high performance and satisfaction.

Provide technical support for complex equipment malfunctions, collaborate with Field Service Operations and engineers, and develop solutions to enhance product performance.

Provide first-line technical support for a Hospitality B2B SaaS platform via phone, email, and chat. Triage and resolve tickets, analyze error logs, investigate root causes, escalate complex issues, maintain documentation, and contribute to customer-facing knowledge base. Collaborate with internal teams to resolve technical problems and ensure timely, empathetic customer communication.

Lead and grow a team of Technical Support Engineers to resolve complex customer issues, partner with Product and Engineering to influence roadmaps, build automations and tooling, monitor team metrics, and champion documentation and knowledge sharing to scale AI-enhanced developer support.

Tier 3 Technical Support Engineer responsible for advanced troubleshooting of distributed trading/payment systems, collaborating with DevOps and backend teams, building automation tools, dashboards, and incident management processes, and supporting Java/Spring Boot microservices and blockchain infrastructure to ensure 24/7 platform stability.

Provide Tier 3 technical support for large-scale trading systems, troubleshoot distributed backend and blockchain issues, collaborate with developers/DevOps, build automation tools, dashboards, and monitoring, document root causes, and support 24/7 incident management for Binance's platform.

The Technical Support Product Specialist conducts product testing, provides technical support, troubleshoots issues, and manages in-house repairs, ensuring customer satisfaction.

Lead enterprise Privileged Access Management (PAM) strategy and 24x7 operations, overseeing CyberArk and Conjur platforms. Manage L2 support teams, ensure platform stability, incident and change management, vulnerability remediation, HA/DR readiness, audit compliance, and cross-functional governance with Engineering, Cybersecurity, Infrastructure, and Risk teams.

Operate and support PAM platforms (CyberArk EPV, Conjur) with 24x7 on-call coverage. Manage patching, vulnerability remediation, HA/DR, integrations (OS, DB, middleware, SIEM, IAM, cloud), secrets management for DevOps, incident-response support, documentation, and platform modernization to ensure secure, resilient operations.

Early-career Technical Systems/Support Analyst to gather and document requirements, support system configuration, testing, integrations, issue resolution, and prepare project documentation and user guides while working with stakeholders across implementations and transformation projects.

Lead APAC technical support for enterprise customers, resolving L2/L3 issues across APIs, model behavior, latency, fine-tuning, and infrastructure. Reproduce and debug customer problems, own critical tickets end-to-end, create documentation and automation, and liaise with engineering, product, and sales to drive permanent fixes and regional product improvements.

The role involves technical deployment of POS systems, troubleshooting, intern supervision, and office operation support to ensure smooth technical operations.

As a Technical Support Engineer, you will provide expert-level support, analyze data related to online transactions, educate customers, and improve support processes while mentoring team members.

The Technical Support Engineer will manage customer requests, troubleshoot technical issues, provide support to B2B clients, and enhance documentation.

This role involves providing technical support at customer sites, handling escalations, system installations, and analyzing performance metrics. Collaborates with engineering teams and generates documentation for improvements and support plans.

Provide technical support for DDP[CVD] products, handle escalations, develop troubleshooting guides, coach engineers, and improve product performance.

The Technical Support Engineer will provide first line support for technical issues in trading and cloud infrastructure, assisting global clients with real-time challenges.

Provide remote and on-site technical escalations and root-cause analysis for DDP (CVD) equipment. Coach field service engineers, develop troubleshooting guides and tools, support NPI and fleet performance improvements, and collaborate with BU engineers to resolve complex equipment and on-wafer issues.

Lead and manage a team of technical support engineers, ensuring the stability and performance of Thunes' global payment platform through investigation and resolution of operational issues.

First-point-of-contact L1 technical support for APAC customers: triage and resolve tickets, escalate with clear handovers, maintain knowledge base, ensure SLA and CSAT targets, support Mandarin-speaking users, and follow strict data security practices.

Provide Tier 2 technical support for deployed maritime systems (hardware, software, networking). Diagnose, troubleshoot and resolve incidents, automate processes, deploy software upgrades, oversee installations, and coordinate with DevOps, QA and engineering. Support remote commissioning and occasional on-site tasks in Singapore while maintaining high customer satisfaction.

Provide second-level technical support for partner integrations, troubleshoot and analyze issues, perform integration protocol testing, monitor systems using tools like Elastic/Dynatrace/Grafana, work with XML/JSON and REST APIs, and deliver excellent customer service across shift schedules.