Top Technical Support Jobs in Singapore
Join our team as a Technical Support Representative in APAC, working directly with hospitality operators to troubleshoot issues, offer product functionality guidance, and enhance customer ROI. Provide world-class customer support by responding to tickets, phone calls, and creating tailored product strategies. Work independently with empathy and integrity to improve client retention and satisfaction. Shift: Saturday - Wednesday, 9:00 AM - 6:00 PM SGT.
The Tech Support Engineer I - Infrastructure is responsible for providing technical support and escalation assistance on Microsoft Azure services and other supported vendors to our partners through various communication channels.
Seeking a Technical Support Specialist to provide product support to customers in the APAC region, with a focus on POS and SaaS technologies. Responsibilities include troubleshooting technical issues, documenting bugs, and delivering excellent customer service.
Provide technical support to customers via various channels, diagnose and resolve complex issues, perform installations and on-site support, maintain customer relationships, and contribute to product development and documentation.
As a Premier Support Engineer 2 at Datadog, you will respond to client technical troubleshooting requests, develop relationships with Premier Customers, debug and reproduce issues, expand documentation, and drive product conversations. You will work in a hybrid workplace and be part of a fast-paced team.
The Technical Support Engineer at Tenable provides consistent and world-class support for cybersecurity products. Responsibilities include resolving technical challenges, analyzing scan results, maintaining product knowledge, and more. This role requires excellent communication skills and a passion for customer success.
Responsible for optimizing product experience, analyzing user and business needs, solving online issues, and improving problem-solving quality and efficiency.
Premier Support Engineer focused on assisting technical prospects and customers with troubleshooting, developing relationships, debugging issues, and driving product conversations at Datadog. Requires programming experience, knowledge of Linux, and fluent in Bahasa Indonesia for Indonesia market.
Featured Jobs
Join WOO as a Technical Support Engineer (L2/L3) to provide top-notch assistance to customers, investigate technical issues, escalate urgent issues, educate client services teams, and collaborate with internal teams.
Seeking an experienced Technical Support Engineer to join APAC Support team, dealing with challenging problems in the Defi and Web 3.0 space, supporting Fireblocks' hyper-growth and collaborating with various teams.
Responsible for preparing technical documentation, developing SOPs, and communicating complex technical information. Acts as a liaison between support teams and provides administrative support. Proficient in Java, J2ee, Spring, Microservices, and ITIL processes.
Looking for Technical Support Engineers to assist customers in deploying and using Sonar's products. Responsibilities include integrating solutions across development pipelines, resolving technical issues, collaborating with sales/consultants, and providing feedback for product improvements.
As a Technology Support III team member in Corporate Sector, Enterprise Technology, responsible for ensuring operational stability and performance of production application flows, troubleshooting service interruptions, and fostering a culture of continuous improvement. Collaborate with stakeholders, mentor team members, and support Business Resiliency initiatives.
Provide technical support to users efficiently and accurately. Solve fundamental technical problems and support all assigned areas.
The Associate Support Engineer at E2open in Hyderabad is responsible for managing and resolving incidents and issues relating to products and integration tools. The role involves diagnosing issues, troubleshooting, and maintaining high levels of customer satisfaction through effective communication and problem-solving skills. The position operates in a 24/7 support center environment and includes providing timely updates to customers and internal teams, documenting issue resolutions, and assisting in training and development activities.
On-Site Support Engineer providing direct user support and ensuring the best possible support for NXP IT services on-site. Responsible for generic breakfix, software IMAC, R&D support, site infrastructure support, asset management, and more.
Join Fireblocks as a Frontline Support Engineer in APAC, providing technical support for their SaaS platform in the cryptocurrency and DeFi space. Responsibilities include troubleshooting, real-time support, and collaborating with cross-functional teams. Minimum 1-2 years of experience required with knowledge of API implementation, communication skills, and ability to work under high pressure. Preferred qualifications include a degree in Computer Science, prior experience in SaaS-based products or financial services, and familiarity with databases and cryptographic algorithms.
Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.
The Application Support Engineer at Gemini will provide technical support to institutional and retail customers, work on continuous improvement of the platform, and bridge the gap between traditional financial service platforms and digital asset exchange.
Dedicated Linux Desktop Support Engineer working with enterprise customers adopting Ubuntu and Open Source on desktop. Responsibilities include providing technical support, engineering solutions, debugging issues, and communicating with customers.
Deskside IT Support role to provide technical support for workstations, maintain systems, support VIP members, liaise with production support, document procedures, escalate faults, and provide first-line support for staff and clients using applications.
Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.
Provide technical assistance and support to end-users within the organization, resolving hardware and software issues related to desktops, laptops, and other IT peripherals. Install, configure, and maintain computer systems, assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary. Provide remote assistance for off-site users and assist with login issues and password resets.
Provide day-to-day support for Lotus Notes applications, troubleshoot and resolve issues, enhance and develop new features, utilize REST APIs for integration, create and maintain product documentation, perform testing, analyze reports, and manage support tickets.
The Deskside IT Support/Support Engineer (Mac) role involves supporting users and workstations, maintaining and troubleshooting systems, and providing technical support for desktop and VIP users at Hogarth. Responsibilities include deploying and maintaining workstations, supporting in-house agency facilities, and providing Adobe Creative Cloud and Microsoft Office support. Additionally, the role involves monitoring service management systems, resolving incidents, and participating in major incident events.
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