Top Technical Support Jobs in Singapore

Provide technical support for Wise Platform API and SWIFT integrations for enterprise partners, troubleshoot API/webhook issues, act as first-responder during incidents, collaborate with engineering and commercial teams, and contribute product feedback and knowledge sharing across global teams. Provide 24/5 coverage and participate in on-call rotations.

As a Technical Support Engineer Intern, you'll troubleshoot complex networking and security issues, work with AI technologies, and collaborate with product teams while developing hands-on engineering skills.

As a Senior Cloud Support Engineer, you'll resolve customer issues with Kubernetes-powered HPC cloud infrastructure and guide team members, ensuring high performance and satisfaction.

As a Technical Support Engineer, you will provide expert-level support, analyze data related to online transactions, educate customers, and improve support processes while mentoring team members.

This role involves providing technical support at customer sites, handling escalations, system installations, and analyzing performance metrics. Collaborates with engineering teams and generates documentation for improvements and support plans.

Provide technical support for DDP[CVD] products, handle escalations, develop troubleshooting guides, coach engineers, and improve product performance.

The Technical Support Engineer will provide first line support for technical issues in trading and cloud infrastructure, assisting global clients with real-time challenges.

Provide remote and on-site technical escalations and root-cause analysis for DDP (CVD) equipment. Coach field service engineers, develop troubleshooting guides and tools, support NPI and fleet performance improvements, and collaborate with BU engineers to resolve complex equipment and on-wafer issues.

Lead APAC technical support for enterprise customers, resolving L2/L3 issues across APIs, model behavior, latency, fine-tuning, and infrastructure. Reproduce and debug customer problems, own critical tickets end-to-end, create documentation and automation, and liaise with engineering, product, and sales to drive permanent fixes and regional product improvements.

Lead and manage a team of technical support engineers, ensuring the stability and performance of Thunes' global payment platform through investigation and resolution of operational issues.

First-point-of-contact L1 technical support for APAC customers: triage and resolve tickets, escalate with clear handovers, maintain knowledge base, ensure SLA and CSAT targets, support Mandarin-speaking users, and follow strict data security practices.

Provide Tier 2 technical support for deployed maritime systems (hardware, software, networking). Diagnose, troubleshoot and resolve incidents, automate processes, deploy software upgrades, oversee installations, and coordinate with DevOps, QA and engineering. Support remote commissioning and occasional on-site tasks in Singapore while maintaining high customer satisfaction.

Provide second-level technical support for partner integrations, troubleshoot and analyze issues, perform integration protocol testing, monitor systems using tools like Elastic/Dynatrace/Grafana, work with XML/JSON and REST APIs, and deliver excellent customer service across shift schedules.

As a Technical Support Engineer, you will troubleshoot customer issues, support ticket resolutions, and improve customer experiences with Amplitude products.

As a Technical Support Engineer, you will troubleshoot and resolve complex technical issues across applications, APIs, and databases, collaborate with various teams, and improve operational reliability.

The Technical Support Engineer will analyze and repair customer ASML machines, ensure proper operation, provide support and training, and engage in continuous improvement initiatives.

Provide on-site and off-site product technical support for vehicle navigation and related hardware/software: troubleshoot, commission, test, investigate warranty issues, liaise with customers and factory support, and deliver technical training.

The Technical Customer Support Specialist will manage customer inquiries, troubleshoot issues, and collaborate with teams to improve customer experience on Hypernative's platform.

Provide technical support for ESET products, document issues, escalate problems, troubleshoot, and gather information for higher-level support based on customer requests.

Act as the first contact for customer support, resolving API inquiries, escalating issues, contributing to documentation, and managing developer communities.

Provide post-sales technical and field support for Genetec security solutions: diagnose and resolve software/hardware issues, perform on-site installs and PoCs, maintain customer relationships, document cases, collaborate with R&D, and contribute to product and support improvements.

Provide technical support for complex equipment malfunctions, collaborate with Field Service Operations and engineers, and develop solutions to enhance product performance.

The Technical Support Product Specialist conducts product testing, provides technical support, troubleshoots issues, and manages in-house repairs, ensuring customer satisfaction.

The role involves technical deployment of POS systems, troubleshooting, intern supervision, and office operation support to ensure smooth technical operations.

The Vice President oversees Technical Support in APAC, ensuring operational efficiency, team management, incident handling, AI transformation, and alignment with commercial goals.