Top Tech Jobs & Startup Jobs in Singapore

The Contract Executive will support regulatory initiatives, manage customer complaints, handle operational tasks, and assist in project assignments for the Customer Engagement team.

Lead a team to conduct documentation and pre-transaction call reviews, improve review methodologies and processes, report findings to senior management and governance forums, advise business units on sales and training practices, drive remediation of market conduct risks, and participate in strategic initiatives.

Lead agency-wide strategic planning and execution to drive sales growth. Analyze market and sales data, develop forecasts and KPIs, manage strategic projects end-to-end, and engage senior stakeholders to align cross-functional initiatives and meet agency targets.

Support Line 2 Technology Risk Management by reviewing and enhancing the IT risk framework, monitoring IT risk indicators, performing RCSA quality assurance, leveraging GRC tools to reduce duplication, advising on IT project risk, developing third-party risk management synergies, and reviewing IT regulatory compliance and incidents.

Support sales advisory governance, compliance, and regulatory reporting; analyze data to produce insights for governance forums and senior management; collaborate with risk, compliance, and frontline teams to strengthen sales conduct oversight and improve reporting frameworks.

Lead end-to-end implementation of a Distribution Management System for an Income Financial Advisory. Act as liaison between business stakeholders, vendors, and IT to gather and translate requirements into functional specifications, ensure successful delivery, manage stakeholders, and apply AI tools to improve productivity and outcomes.

The Senior Executive, Customer Engagement role focuses on complaints governance by conducting QA reviews, performing root cause analysis, and preparing management reports to improve customer outcomes.