The Case Specialist supports customers in recovering claims for their IncomeShield claims, handles enquiries, and checks payment details from insurers.
Your key responsibilities include:
- Contact customers to educate them about seeking third party claim recovery for their IncomeShield claims;
- Assist the customers, wherever possible, in their third party claim recovery journey;
- Build relationship with the customers to secure future third party claim recoveries;
- Attend to enquiries raised by customers relating to their IncomeShield claims;
- Check payment details made by third party insurers to allocate these payments correctly to their respective claim;
- Undertake any other duties and projects assigned by the supervisor.
Qualifications
- Possess a Degree/Diploma or equivalent
- Experience in the insurance industry with relevant insurance qualifications will be advantageous
- Customer centric with good customer servicing skills
- Team player and self-motivated
- Strong writing and communication skills
- Meticulous with a keen eye for details
Income Insurance Singapore, Singapore, SGP Office
75 Bras Basah Road, Singapore, Singapore, Singapore, 189557
Income Insurance Singapore, Singapore, SGP Office
1 Paya Lebar Link, #07-01 PLQ 1 Paya Lebar Quarter, Singapore, Singapore, Singapore, 408533
Income Insurance Singapore, Singapore, SGP Office
2 Tampines Central 6, #01-01 NTUC Income Tampines Point, Singapore, Singapore, Singapore, 529483
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