Top Operations Manager Jobs in Singapore

Manage HRIS, ATS, and people operations systems, ensuring global HR compliance, and coordinating payroll. Oversee the employee lifecycle between onboarding and offboarding.

Lead IT support operations, ensuring high-quality technical support, vendor management, and IT processes for a remote workforce while improving contributor experience.

Drive servicing operations improvements through data-driven discovery, incident management, agent observation, process and product solution design, mid-complexity cross-functional project leadership, metric deep dives, dashboard creation, and stakeholder alignment to reduce contact and defect rates.

Lead and manage Directed Content research pods of Analysts to meet volume, coverage, and quality goals. Hire, onboard, coach, and set KPIs; build dashboards and analyses to monitor performance; optimize processes and workflows; coordinate with Project Managers, Sector Leads, and cross-functional partners; maintain documentation; and approve expert rates to control costs.

Lead and manage Singapore ground operations team to ensure timely pickup, sorting, and dispatch of shipments. Oversee staffing, rostering, performance management, process compliance, KPI monitoring, reporting, budgeting, projects, and continuous improvement to meet operational and regulatory goals.

Manage daily fiat settlements, reconciliations and customer payment inquiries; analyze settlement exceptions, collaborate with banks and cross-functional teams, support accounting reconciliations, test new product offerings, produce performance reports, and recommend operational improvements and automations.

As a Senior Revenue Operations Manager, you will optimize workflows across Marketing, Sales, and Customer Success, improve data integrity, and enhance tools like HubSpot to drive revenue growth.

Manage day-to-day Singapore office operations, vendors, facilities, catering, events, travel and visas; support HR onboarding and personnel administration; ensure compliance and process improvements to maintain an organized, efficient workplace.

The Manager ensures high service standards in Corporate Client Services by resolving customer issues, coaching staff, and improving processes.

The role involves managing teams in Operations and Product Control, ensuring accurate P&L delivery and improving processes while liaising with cross-functional teams.

Lead sales planning and operations for the APJC sales organization, driving forecasting, goaling, compensation readiness, dashboards, SFDC-based funnel management, change management, and automation to improve sales productivity and inform leadership decisions.

Lead the development and execution of strategies leveraging Google channels to enhance Klook's marketing performance, optimizing traffic and operational efficiency.

The role involves confirming trades for treasury products, resolving discrepancies, drafting confirmations, managing stakeholder relationships, and driving process improvements and automation.

The Senior Operations Manager leads the Operations team to ensure safe, efficient site operations, focusing on quality, cost reduction, and continuous improvement. Responsibilities include managing performance, team development, and overseeing compliance with safety regulations.

Lead transformation of hardware technical support from human-led to AI-driven. Architect and train a customer-facing AI agent, translate SOPs into logic trees and prompts, govern human-in-the-loop escalations, monitor KPIs (containment, CSAT, NPS), manage change and reskilling, partner with technical teams, and run AI-assisted daily operations to improve resolution and customer experience.

The Commercial Operations Effectiveness Manager enhances revenue and productivity by developing and governing commercial processes, delivering training, and collaborating across teams to optimize performance and operational efficiency.

Lead client service delivery for high-net-worth clients, act as primary contact for inquiries, support onboarding and bespoke solutions, collaborate with investment/compliance/operations, monitor service metrics, ensure regulatory compliance, and coach junior staff.

Lead Wealth Management Operations project portfolio: gather and translate business requirements, deliver projects on time, scope, and budget, collaborate with Product/Tech teams, implement process and technology improvements (RPA, AI), manage UAT and post-launch support, track productivity savings, document processes, and mentor junior PMs.

The Operations Manager oversees warehouse operations, ensuring safety, efficiency, and excellent customer service while managing staff and inventories.

As a Manager Operations, you will lead terminal operations, ensuring safety, efficiency, and compliance, while managing budgets and resources. Responsibilities include day-to-day operations, incident management, continuous improvement, and stakeholder engagement.

The role involves ensuring quality standards compliance, establishing quality procedures, monitoring performance, and driving continuous improvement initiatives.

Lead strategy and execution for VIP Growth & Operations, build VIP lifecycle frameworks, partner with local markets, plan events, scale growth programs and tools, create data-driven measurement and experimentation, and coordinate cross-functional teams to increase VIP retention, engagement, trading activity, and AUM.

The role involves managing teams, analyzing costs, developing forecasts, and collaborating on digital transformation initiatives in logistics.

Manage operational integrity of three grant streams (De-GAP, Central GAP, TDA): track budgets, claims, procurement, milestones and reporting; lead weekly operating cadence; maintain dashboards; manage audits; map and translate manual workflows into requirements for an AI-driven grant management solution; support new programme reviews for compliance and financial sustainability; coordinate across PIs, finance, procurement and vendors.

Lead day-to-day operations for Digital Technology Strategic Accounts across service desk, service support, data management, training, governance, reporting and continual improvement. Drive SLA compliance, incident management, data integrity, operational readiness, training rollout, stakeholder reporting, and people management to meet contractual and organisational outcomes.