Senior Manager, Financial Crime Operations, GC & SEA

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

As our Fincrime Ops Senior Manager in GC and SEA, you will be responsible for our first-line financial crime operations team. This team leader is expected to drive standards in transaction monitoring and sanctions screening through TM risk assessment completion, rule tuning, segmentation, and profiling to ensure our current and future customers have a seamless experience across all of Airwallex’s product suite, all while protecting Airwallex from financial and reputational risk. We expect you to have strong attention to detail and to develop and apply a comprehensive understanding of AML/CTF related functions.
You Are:

• A natural leader, with strong leadership skills that enable you to influence and motivate those around you

• Process-driven, ensuring we create procedures to build efficient and well-documented workflows

• A team player who can also work independently

• A master prioritiser with the ability to assess all of the tasks at hand and make the decision on the order in which you complete each task

• You have an investigative and curious nature that allows you to know when to dive deeper to get to the bottom of a problem

• You ask the right questions and make risk-based decisions

This role is based onsite in our Singapore office.

Responsibilities:

• Understand the regulatory landscape and compliance requirements to further improve our investigations and rules

• Analyse and investigate patterns and trends

• Manage SLAs and deadlines to meet team and company goals

• Act as the point of escalation and responsible for stakeholder management

• Conduct investigations on suspicious transactions

• Ensure adherence to local and global compliance policies and procedures

• Take a data driven approach to problem solving

• Handle special projects and ad hoc incoming requests, including deep dives on issues

• Lead and inspire a team of transaction monitoring analysts, including both local and remote team members

• Bachelor’s degree or equivalent in the relevant field

• 5+ years of compliance experience working in a transaction monitoring function, financial crime management, AML investigations, or other relevant experience

• AICB, CAMS or CFE certifications strongly preferred

• Process-oriented experience requiring meticulous attention to detail and deep investigative skills with well-honed written and verbal communications

• Fintech experience strongly preferred

• Proven track record of managing performance against objective targets and using data and analytics to make decisions

• Prior leadership experience in managing a team of analysts is a plus

• Strong analytical skills with proficiency in SQL preferred

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.