Airwallex
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Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead Southeast Asia revenue strategy and operations, including market sizing, go-to-market execution, customer onboarding, process localization, product-market fit, executive analysis, and cross-functional initiatives. Partner with commercial, product, operations, risk, compliance, and regional teams to launch and scale Airwallex's products across SEA markets.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Provides comprehensive executive and personal assistance to the Chief Revenue Officer, including complex calendar management, stakeholder coordination, meeting logistics, travel planning, expense and invoice administration, household operations, reservations, errands, personal events, venture fund administration, and document preparation. The role requires discretion, strong organization, communication skills, and comfort working across time zones in a fast-paced technology environment.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Build and maintain Airwallex's 3DS card authentication infrastructure and payment APIs. Design, develop, and operate reliable services, collaborate with global teams and financial partners, troubleshoot production issues, and own critical components of the online payment processing flow.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Own and optimize user onboarding end-to-end: define strategy, map journeys, use data and A/B tests to remove friction, balance seamless setup with KYC/risk controls, and drive product adoption at global scale.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Serves as the trusted liaison and administrative partner to the Chief Revenue Officer. Manages complex calendars, stakeholder communications, meetings, travel, expenses, household operations, reservations, personal events, errands, and private venture fund administration. Prepares documents and presentations while handling confidential matters with discretion. Requires 6+ years of executive or personal assistant experience supporting a CEO or founder, strong organization and communication skills, and proficiency with workplace productivity tools.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Architect and implement cloud infrastructure for Spend product initiatives, including new services, data center migrations, and data pipeline modernization. Drive reliability, performance, observability, automation, incident response, SLOs, runbooks, and operational readiness for highly available production systems. Partner with development, DevOps, and security teams to deliver resilient, compliant infrastructure and lead SRE strategy for complex cross-functional projects.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead the design and development of scalable backend features across Salesforce and supporting systems. Build resilient integrations and APIs with GTM platforms such as Marketo, design reliable data models, resolve complex production issues, and reduce technical debt. Champion engineering quality, testing, and code review practices while translating business requirements into scalable systems and applying AI coding tools responsibly.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead data science strategy for AML and financial crime risk controls. Develop AI-powered screening, entity resolution, graph and network intelligence, anomaly detection, transaction monitoring, and proactive discovery of emerging threats. Partner with Product, Engineering, Compliance, and Operations to deliver scalable production controls, influence the roadmap, establish reusable frameworks, and mentor data scientists.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Serve as a strategic advisor to senior leaders, aligning people strategies with business goals. Own performance, promotion, talent review, and succession cycles; manage complex employee relations matters; develop talent, engagement, and retention strategies; coach leaders; support organizational change; and improve scalable HR processes using systems and people data.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Own Singapore people operations across the employee lifecycle, including onboarding, offboarding, HRIS administration, payroll coordination, statutory compliance, employee and manager support, and global program delivery. Partner with payroll vendors, Finance, Legal, and regional People teams to maintain accurate, scalable processes. Improve SOPs, controls, workflows, reporting, and automation while supporting a growing, fast-changing organization.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Own Airwallex’s global payroll tax strategy, governance, compliance, controls, and operating framework across multiple jurisdictions. Oversee withholding, employer contributions, benefits-in-kind, equity compensation, reconciliations, statutory filings, audits, vendors, and year-end reporting. Partner with payroll, HR, Finance, Legal, HRIS, and mobility teams on entity launches and employment changes. Improve data quality, standardize processes, identify anomalies, and automate payroll tax calculations and reporting while advising senior stakeholders.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Own Airwallex’s APAC market expansion from opportunity sizing and licensing strategy through product readiness, operational launch, and commercial scale-up. Lead executive decisions, cross-functional governance, launch readiness, risk mitigation, and operating-model design. Partner with Product, Engineering, Legal, Risk, Finance, and Operations while developing AI-assisted tools and processes to automate research, reporting, and dependency management. Support additional CEO Office strategic initiatives as needed.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Support Airwallex’s expansion into new APAC markets by evaluating market-entry strategies, licensing and entity structures, product readiness, operating models, launch governance, and executive investment decisions. Coordinate complex cross-functional workstreams across Product, Engineering, Legal, Risk, Finance, and Operations. Build AI-assisted tools, dashboards, and processes to standardize launches, track risks, and manage dependencies. Contribute to broader CEO Office strategic initiatives and special projects.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead Airwallex’s APAC partnerships strategy, managing major existing and prospective partnerships, executive relationships, due diligence, negotiations, and cross-functional initiatives. Serve as the regional partnerships expert and primary liaison to the APAC General Manager, ensuring alignment with commercial objectives. Monitor the competitive landscape, advise executive leadership, develop industry relationships, and lead diverse specialist teams to deliver strategic partner outcomes.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead Airwallex’s APAC strategic partnerships strategy, manage high-value existing and prospective partner relationships, and own executive-level engagement. Coordinate due diligence and project-manage cross-functional commercial, product, and systems assessments. Advise regional leadership on competitive positioning and partnership recommendations, support alignment with APAC commercial objectives, and represent the company as an industry and regional expert.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Support Singapore’s outbound sales team by managing sales operations projects, territory and vertical planning, forecasting, process optimization, CRM workflows, and performance analysis. Collaborate with SDRs, AEs, Marketing, Product, and Revenue Strategy teams to execute outbound campaigns, improve pipeline generation, nurture prospect relationships, and increase operational scalability and efficiency.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Develop and maintain global Data and AI infrastructure supporting data engineering and analytics teams. Lead DevOps strategy, evolve scalable and secure cloud infrastructure, manage operational platforms, build observability and detection capabilities, and establish engineering standards across international teams. The role includes working with Kubernetes, Terraform, GitOps, and data streaming platforms such as Kafka, Flink, or Spark.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead the Kai generative AI engineering team by defining architecture, building reliable agentic systems, and delivering trusted AI products. Manage and mentor AI, backend, and frontend engineers while driving evaluation, safety, observability, scalability, security, and operational readiness. Partner with Product, Design, Data, Security, Infrastructure, and domain teams to translate business needs into secure customer experiences and reusable AI platforms.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead a team of 15+ account managers and customer success managers, setting the strategy for post-sales growth, product adoption, wallet share, and client retention across the SME and Growth segment. Build scalable playbooks, processes, culture, and leadership capabilities while partnering cross-functionally with sales, product, operations, marketing, and strategy. Serve as a trusted advisor to key C-suite customers and drive high-impact commercial initiatives.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Design and deploy AI agents for payment processing and risk management. Translate business problems into production AI solutions using orchestration frameworks, prompting, RAG, and fine-tuning. Optimize agent reasoning, tool use, and workflow automation, integrate systems with secure backend and frontend platforms, and build evaluation, monitoring, and governance frameworks. The role requires production applied AI/ML experience, strong Python and ML framework skills, and the ability to balance innovation with reliability, scalability, and compliance.
