Airwallex
Teams at Airwallex
Recently posted jobs
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage enterprise merchants and drive growth in cross-border payments. Responsibilities include resolving pricing, KYC/KYB, and transaction-monitoring issues; analyzing merchant data; identifying business opportunities; maintaining client relationships; monitoring operational performance; tracking industry and compliance trends; and collaborating with product and engineering teams to improve products and processes.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage enterprise merchants and POS platforms throughout onboarding, implementation, terminal provisioning, launch, and ongoing support. Coordinate KYC/KYB, payment enablement, terminal lifecycle operations, testing, and go-live readiness. Troubleshoot POS, hardware, connectivity, integration, API, and payment issues, escalating appropriately across teams. Maintain operational records, develop troubleshooting documentation, identify support trends, and provide product feedback. Partner with Sales and Account Management on retention, adoption, and expansion.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Design and build ecosystem platforms, APIs, SDKs, webhooks, UI-extension frameworks, and developer tooling connecting Airwallex with third-party financial and business platforms. Lead platform architecture and technical roadmaps, establish coding, observability, and security standards, and improve external developer experience through documentation, sandboxes, and integrations.
