The Portfolio Associate at HarbourVest supports fundraising, capital investment, and operational improvements within the Direct Co-Investment group. Responsibilities include portfolio analysis, reporting, maintaining databases, preparing presentations, and liaising with internal departments. The role requires strong analytical skills and offers opportunities for continuous improvement in processes.

The Technical Support Specialist will provide Tier 2/3 technical support to end-users, handling inquiries via phone, email, or in-person. Responsibilities include diagnosing technical issues, maintaining support documentation, providing end-user training, and performing hardware/software installations. The role involves monitoring system alerts, ensuring customer satisfaction, and consistently optimizing the IT support experience.