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Proactively prospect SME merchants via calls, email, WhatsApp, and LinkedIn to generate qualified leads for POS and payment solutions. Qualify prospects, schedule demos for Merchant Acquisition, maintain CRM records, follow up to nurture opportunities, and collaborate with Marketing while tracking industry trends.

Handle inbound enquiries via phone, WhatsApp, email and web; qualify merchant leads, educate prospects on EPOS solutions, book demos, maintain CRM records, follow up to progress pipeline, and collaborate with Marketing and Merchant Acquisition to convert opportunities.

As a Junior Project Manager, you will manage project processes, client relationships, revenue expansion, and service delivery governance while leading a portfolio of merchant clients.

Manage end-to-end merchant onboarding and solution delivery, bridge commercial teams and product roadmap, translate merchant feedback into product improvements, maintain knowledge base, run pilots and testing, provide training, conduct market intelligence, and build automation and tooling (Python/SQL/APIs/no-code) to scale operations.

Build, maintain, and optimize HubSpot workflows and integrations connecting marketing, sales, and support. Automate ticket pipelines, map fields, troubleshoot webhooks/APIs, monitor automation health, document processes, and partner with teams to replace manual tasks. Pilot AI automation for workflow enhancements.

Provide operational support to the Sales team during a 6-month maternity cover: process orders and contracts, maintain CRM data, coordinate cross-functional onboarding and fulfilment, prepare reports and dashboards, monitor pipeline, support incentive and commission reporting, improve SOPs and workflows, and perform data validation and ad-hoc operational tasks.

The Talent Acquisition Intern will assist in sourcing, screening, and coordinating interviews, as well as support employer branding and onboarding activities.

Drive new business growth by prospecting clients and selling EPOS solutions. Own the sales pipeline, collaborate for onboarding, and report sales data.

As a Technical Junior Project Manager, you will manage end-to-end merchant onboarding, bridge teams, and improve product solutions while developing team efficiencies.

The role involves technical deployment of POS systems, troubleshooting, intern supervision, and office operation support to ensure smooth technical operations.