Manage and grow a portfolio of high-value clients across emerging markets. Responsibilities include sourcing new clients, developing relationships, identifying commercial opportunities, attending client meetings and events, executing trades, responding to client queries, and maintaining accurate Salesforce records. The role requires fluent Cantonese, Mandarin, and English communication, strong relationship management and business development skills, and familiarity with financial products and regulated environments.

Leads IG Singapore’s social media, public relations, media relations, thought leadership, executive communications, brand reputation, and external communications strategy. Develops content and campaigns, builds journalist relationships, monitors social and media performance, advises stakeholders, supports senior spokespeople, and manages communications during reputational issues. The role combines strategic leadership with hands-on storytelling and execution in a regulated fintech environment.

Lead customer engagement and lifecycle marketing across onboarding, retention, reactivation, cross-sell, and customer lifetime value initiatives. Develop segmentation, personalized journeys, churn interventions, predictive models, and winback campaigns using behavioral data and customer insights. Partner with Product, Analytics, Data, Technology, and Commercial teams, while leading a two-person lifecycle marketing team and establishing performance measurement frameworks.