Top Tech Jobs & Startup Jobs in Singapore

Manage enterprise merchants and drive growth in cross-border payments. Responsibilities include resolving pricing, KYC/KYB, and transaction-monitoring issues; analyzing merchant data; identifying business opportunities; maintaining client relationships; monitoring operational performance; tracking industry and compliance trends; and collaborating with product and engineering teams to improve products and processes.

Manage enterprise merchants and POS platforms throughout onboarding, implementation, terminal provisioning, launch, and ongoing support. Coordinate KYC/KYB, payment enablement, terminal lifecycle operations, testing, and go-live readiness. Troubleshoot POS, hardware, connectivity, integration, API, and payment issues, escalating appropriately across teams. Maintain operational records, develop troubleshooting documentation, identify support trends, and provide product feedback. Partner with Sales and Account Management on retention, adoption, and expansion.

Leads APAC merchant risk operations for payments, owning team performance, service levels, quality, fraud and chargeback metrics, investigations, monitoring, and escalation workflows. Partners with Legal, Risk, Compliance, Product, and Engineering to implement controls and improve risk tooling. Drives automation and AI adoption, manages senior staff across locations, influences stakeholders, and ensures portfolio risk aligns with enterprise risk appetite.

Leads Airwallex’s global strategic sourcing approach across technology, software, cloud, and other indirect spend categories. Develops category and vendor strategies, leads complex negotiations, evaluates vendor economics and total cost of ownership, identifies cost optimization opportunities, and establishes sourcing frameworks, governance, and vendor intelligence. Partners with senior stakeholders to balance cost, quality, risk, technical capability, and long-term strategic value while tracking realized financial impact.

Designs and operates highly available, multi-account, multi-region AWS and GCP cloud networks. Automates infrastructure with Terraform and Git-driven CI/CD, manages BGP, IPsec VPN, hybrid and cross-cloud connectivity, and supports secure landing zones. Serves as an escalation point for complex networking incidents, improves observability, participates in global on-call rotations, and collaborates with Security, DevOps, and Platform teams.

Leads first-line financial crime operations across Greater China and Southeast Asia. Oversees transaction monitoring, sanctions screening, risk assessments, rule tuning, investigations, regulatory compliance, SLA performance, stakeholder escalations, and data-driven process improvements. Manages and develops local and remote transaction monitoring analysts while handling special projects and complex suspicious transaction investigations.

Own the full inbound sales funnel for SME and growth clients, from lead qualification and product pitching through closing, onboarding, activation, and volume ramp-up. Manage high lead volumes, prioritize pipeline opportunities, maintain accurate Salesforce data, and collaborate with Marketing, Partnerships, Account Management, and Operations. The role requires strong commercial judgment, urgency, communication skills, and the ability to meet sales KPIs in a fast-paced environment.

Build and own test automation, frameworks, test data, isolated environments, contract tests, and quality gates for risk decisioning systems. Integrate API, end-to-end, regression, smoke, and post-release verification testing into CI/CD. Validate jurisdiction-specific behavior, mentor engineers, support release acceptance, and develop testing approaches for ML models and LLM agents.

Lead Southeast Asia revenue strategy and operations, including market sizing, go-to-market execution, customer onboarding, process localization, product-market fit, executive analysis, and cross-functional initiatives. Partner with commercial, product, operations, risk, compliance, and regional teams to launch and scale Airwallex's products across SEA markets.

Provides comprehensive executive and personal assistance to the Chief Revenue Officer, including complex calendar management, stakeholder coordination, meeting logistics, travel planning, expense and invoice administration, household operations, reservations, errands, personal events, venture fund administration, and document preparation. The role requires discretion, strong organization, communication skills, and comfort working across time zones in a fast-paced technology environment.