Top Tech Jobs & Startup Jobs in Singapore

Join DXC Technology’s GRIT program as an IT Support Engineer Trainee. The role provides fresh graduates with structured training, hands-on exposure to enterprise IT operations, and practical experience supporting digital and technology environments. Trainees will develop industry-relevant skills in a collaborative, primarily in-person work environment, preparing them for future full-time technology roles.

Provides onsite end-user IT support, including Windows and application troubleshooting, hardware break-fix, printer and peripheral support, infrastructure smart hands assistance, asset lifecycle management, ticket queue administration, vendor coordination, documentation, and SLA compliance. The role requires strong customer service, Mandarin and English fluency, multitasking, and at least two years of end-user support experience.

Manages IT operations, incident resolution, problem management, support engineers, customer communications, SLA compliance, reporting, root-cause analysis, and service improvement. Coordinates internal, subcontractor, and third-party support teams; drives major incidents and problem tickets to closure; tracks KPIs; conducts post-incident reviews; and works onsite in 12-hour rostered shifts.

Provides onsite technical support for enterprise users, including desktop, laptop, printer, peripheral, operating system, network, email, VPN, and application troubleshooting. Assists with account provisioning, password resets, software installation, patching, device imaging and deployment, asset tracking, ticket documentation, and IT service management. Collaborates with infrastructure, network, security, and application teams while maintaining IT security compliance and service levels.

Supports enterprise Data and AI projects through data preparation, ETL pipeline development, dashboard creation, machine learning model testing, database queries, research, documentation, and data validation. Collaborates with data scientists, AI engineers, architects, consultants, and cross-functional teams while participating in agile ceremonies and innovation initiatives. This is a six-month full-time graduate traineeship for candidates without prior work experience.

Lead post-go-live customer success for APAC insurance customers using DXC Assure Smart Apps. Build executive relationships, conduct business reviews, create success plans, track adoption and value realization, recommend workflow improvements, and identify expansion opportunities. Provide expertise across insurance operations and partner with implementation, product, engineering, and support teams. The role requires experience with insurance administration systems, particularly Integral or Ingenium, and travel across APAC as needed.

Manages IT operations, support engineers, incidents, and problem-management activities. Drives major incidents to resolution within SLA, coordinates internal and external support teams, communicates with customers, conducts root-cause analysis, tracks KPIs, prepares service reports, and leads post-incident improvement actions. Requires 12-hour onsite roster shifts and eligibility for required security clearance and site access approvals.

Leads ServiceNow implementation projects, owning end-to-end technical and business solution design. Conducts design reviews, data quality assurance, implementation audits, and enhancement recommendations. Manages client communications during sales and delivery, contributes to RFPs, and provides technology solution content. Requires ServiceNow Technology Workflows expertise, consulting or business analysis experience, ServiceNow certifications, ITIL process implementation knowledge, and willingness to travel within ASEAN.

Provides first-level helpdesk and onsite technical support for desktops, laptops, peripherals, applications, printers, and network connectivity. Responsibilities include incident logging, troubleshooting, SLA management, escalation, service monitoring, documentation, vendor coordination, and customer communication. The role requires participation in 24x7 rotating shifts across operational sites in Singapore, including nights, weekends, and public holidays, and eligibility to obtain required security clearance and site access approvals.

Owns the technical delivery of ServiceNow implementations and enhancements, including architecture, development, scripting, integrations, performance, security, troubleshooting, and upgrade readiness. Leads technical customer discussions, design workshops, code reviews, and go-live support while enforcing best practices and minimizing technical debt. Guides team members, translates business requirements into scalable solutions, and partners with project managers, architects, and product owners to ensure quality and timely delivery.