Provide technical operational support for institutional clients across onboarding, testing, connectivity and ongoing trading operations. Liaise with IT, Networks and third-party providers (e.g., MT4/5 bridges, ECNs), maintain system configurations, contribute to product and IT strategy, implement business controls, and support daily institutional tasks while building stakeholder relationships and ensuring high-quality client service.

Lead Singapore bullion business covering physical gold trading, gold-backed lending and client funding. Ensure PSPM Act licensing and AML/CFT compliance, drive commercial growth and pricing strategy, manage end-to-end trade operations and vault reconciliations, design collateralised structures, and lead a cross-functional sales and operations team to improve efficiency and regulatory governance.

Lead and execute brand and performance marketing for Singapore, managing digital channels, agencies and budgets. Develop and optimise multi-channel paid and organic campaigns, report on KPIs, and support sponsorships and strategic partnerships to drive awareness and acquisition.