Human Resource Manager

• Working closely with CMC’s Human Resources team and wider management team on resource requirements and general employee matters.
• Strong expertise in Talent Acquisition with a proven track records of attracting, hiring and retaining talent.
• Provide a high quality and cost-effective recruitment service. This will include placing ads on eFinancials and relevant websites and corresponding with applicants in a timely and professional manner.
• Providing services covering multiple areas of Human Resources, including employment/education training (eg. CFMAS exams), employee development, compensation & benefits including insurance administration.

• To build and manage relationships within the business and HR colleagues globally.

• Preparing employment contracts, induction and orientation material for new recruits. Assist with new employee documentation and set up for payroll.

• Responsible for foreign workers’ work passes including new application and renewal of Work Permit, S Pass and EP.

• Update and maintain employee records in Workday.

• Responsible for managing Singapore payroll via external payroll provider.  Maintain payroll information & manage payroll preparation for Singapore, by collecting, entering & reviewing data.

• Thoroughly check payroll reports produced by ADP, to assist London office with approval & sign-off.

• Maintain Headcount & Manpower Plan and quarterly budget.

• Support, coach and encourage staff development.

• Identify training and development needs within the business through job analysis, appraisal reviews and regular consultation with line in order to support skill and career development, and internal mobility.

• Implementing a variety of developmental initiatives, action plans, programmes, and training material aligned with both individual and organisational needs.

• Communicate promptly with internal and/or external stakeholders for any relevant HR matters.

• Ensure the submission of HR reports and statutory returns on a timely basis.

• Generating both regular and ad-hoc reports for Management & global HR team.

• Providing support & advice across the whole employee life cycle, including employee development, performance management, compensation & benefits.

• Help drive & implement strategies such as talent management and wellbeing initiatives.

• Provide HR support to the business as and when required, including, recruitment, performance management, exit interviews, remuneration reviews etc.

• Educating and assisting employees to use global HR systems.

• Work in partnership with wider HR team on projects.

• Respond to employment checking agencies, to confirm the service of past employees.

• When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high-quality service that presents a professional and positive image of CMC Markets

• Work alongside HR & Finance, to ensure accuracy & integrity of payroll data.

• Manage third party relationships with benefit providers, assisting with benchmarking and renewals and assist with providing benefit guidance to employees.

• Ownership of key activities relating to SMCR and Immigration/Work permits, in conjunction with relevant stakeholders.

• Manage responses to audit requests for HR information.

• Ensure effective communication through leadership, peers and team.

• To contribute to the development of a high-performance culture across all business areas

• Take all reasonable steps to ensure appropriate confidentiality.

• Undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility for this role.

• Read and comply with CMC policies and procedures as they relate to your employment.

• Complete all mandatory compliance training.

• Always act with integrity in every aspect of the role and take all reasonable steps to ensure appropriate confidentiality.
• Undertake any other duties and responsibilities as assigned by management from time to time.

EXPERIENCE AND SKILLS

• Degree in HR Management or a business discipline

• At least 5 years HR experience, which includes proven experience as an Human Resources Business Partner/ HR Manager or similar role.  

• Strong local labor law knowledge of Singapore

• Experience in Employee Lifecycle Management including onboarding, development, and succession planning

• Excellent interpersonal skills & communication skills

COMPETENCIES

• Ability to work in a team and as a stand-alone HR professional

• Communication

• Resilience & Adaptability

• Problem Solving

• Tact, diplomacy and assertiveness in applying policy.

• Ability to prepare correspondence to a high standard and a high level and understanding of privacy and confidentiality.

• Excellent communication and interpersonal skills including the ability to provide advice to stakeholders on HR and payroll issues.

• Ability to work collaboratively and contribute positively as a member of a team.

• Demonstrate accuracy and attention to detail.

• Must be well-organised and able to prioritise daily tasks to meet deadlines.

• Consulting & negotiation skills

• Relationship management & influencing skills