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Supports Disney Cruise Line marketing strategy, media, digital, and social campaigns. Responsibilities include campaign coordination, asset tracking, media monitoring, social calendar management, community engagement, influencer deliverable tracking, content production support, competitor research, and performance reporting using Excel and platform dashboards. The intern also helps maintain brand standards, prepare presentations, coordinate stakeholders, and identify basic campaign insights.

Designs, builds, tests, deploys, and monitors messaging solutions across email, push, in-app, and SMS channels. Partners with marketers to refine requirements, conducts user acceptance and peer-review testing, identifies deployment issues, and analyzes business impact through reporting and SQL queries. The role also supports experimentation, cohort relevancy tuning, documentation, agile collaboration, and critical-launch on-call coverage.

Support and maintain Disney Cruise Line safety compliance and SMS across the fleet, focusing on Disney Adventure. Conduct ISM/SMS audits, lead investigations, liaise with Port State authorities, manage corrective actions, collaborate on newbuild/drydock compliance, prepare safety communications, serve as Deputy DPA, and drive continuous safety improvements.

Provide financial operations support for Disney Cruise Line: process payments and refunds, reconcile voyage and post-departure reports, manage travel agency accounts and group bookings, prepare month-end journal entries, resolve escalations, and improve processes while ensuring compliance with policies and internal controls.