Top Tech Jobs & Startup Jobs in Singapore

Lead and develop the Customer Experience team to manage end-to-end customer journeys. Analyze feedback and metrics, collaborate cross-functionally to resolve pain points, optimize CRM tools, drive continuous improvement initiatives, and implement CX standards and projects to enhance satisfaction and operational efficiency.

Support daily installer operations by scheduling jobs, optimising installer utilisation, coordinating customer and installer communications, performing quality checks, tracking recurring issues, preparing materials and inventory, documenting SOPs, and assisting digitisation and process improvement initiatives and ad-hoc operational projects.

Support the product management team for hardware commercialization: conduct market and competitor research, create product requirements, assist product testing and documentation, develop marketing collaterals, analyze in-market performance, and report insights to stakeholders.

Lead market research, competitor analysis, supplier sourcing, and cross-functional coordination to develop, test, document, and launch consumer electronics products. Manage QA, packaging, post-launch support, and product lifecycle improvements.