The Strategic Account Executive will manage new business and existing accounts in the financial sector, utilizing standardized sales processes and industry knowledge to exceed sales targets.

First-point-of-contact L1 technical support for APAC customers: triage and resolve tickets, escalate with clear handovers, maintain knowledge base, ensure SLA and CSAT targets, support Mandarin-speaking users, and follow strict data security practices.

As a Senior Solutions Consultant, you'll partner with the Commercial team to translate complex tech into business value, delivering presentations and technical expertise while mentoring junior team members.