The Sales Director will build and manage the OTC pipeline in the Asia Pacific region, driving sales and nurturing institutional client relationships in FX and digital assets, while collaborating closely with Ripple's trading desk.

Provide production support and technical troubleshooting for financial-institution customers using Ripple software. Reproduce, debug, and resolve technical issues across product, data, and network layers; build tools and scripts; administer customer infrastructure; collaborate with Engineering, Product, and Account teams; participate in out-of-hours support and coach customers on production best practices.