The Senior Manager, Partner Strategy and Operations will oversee partnership operations, enhance collaboration between internal teams and external partners, manage onboarding processes, establish KPIs, and lead performance monitoring. They will also drive strategic planning and process optimization to improve partner operations and outcomes.

The Senior Solution Consultant will drive sales through presales consulting support, focusing on customer experience and digital transformation solutions. They will engage with clients to identify needs, demonstrate the value of Genesys solutions, and help with business outcomes and transformation methodologies.

The CX AI Transformation Specialist will drive AI adoption and value realization by developing strategies across business units, measuring AI impact on performance, supporting sales initiatives, and engaging clients. The role demands a deep understanding of AI technologies and the ability to articulate their benefits to stakeholders.