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The Customer Success Operations Manager will optimize processes, equip teams with tools for customer success, manage KPIs, and collaborate with leadership to achieve operational goals. The role involves training, analytics, and launching new services while addressing operational challenges.
The Staff Back End Software Engineer will lead and mentor a global team, focusing on developing and defining APIs for Abnormal Security's Knowledge Engines Platform. Responsibilities include creating consumer-grade APIs, ensuring system reliability, and incorporating client feedback for continuous improvement.
As a Back End Software Engineer I at Abnormal Security, you will develop robust features for the Email Productivity product, ensure reliability through testing, provide technical support, and engage in effective communication within the team. A proactive and eager to learn attitude is essential for making an impact in this role.
The Staff Software Engineer will lead the APAC division of the Multi-Product Platform at Abnormal Security, focusing on enhancing the customer journey and delivering high-quality systems. Responsibilities include mentoring engineers, overseeing project completion, and collaborating with various teams to gather feedback for continuous improvement.
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