Top Tech Jobs & Startup Jobs in Singapore

Manages Directed Content research pods and bilingual Analysts, setting KPIs for quality, relevance, and volume. Responsibilities include coaching and developing employees, hiring and onboarding, optimizing workflows, coordinating coverage goals with project and sector leaders, maintaining process documentation, improving systems, and managing expert-rate approvals while keeping average call costs below $300.

Research and source high-quality industry experts for assigned projects. Conduct outreach through email and LinkedIn, evaluate expert backgrounds through calls, document relevant experience, answer questions, negotiate rates, onboard experts, coordinate client calls, and troubleshoot connectivity issues. Work closely with Project Managers to refine project scopes and meet fast-turnaround deadlines.

Leads the APAC Financial Services Account Management and Customer Success teams, owning renewals, upsells, retention, revenue forecasting, customer adoption, and growth targets. Builds scalable playbooks and data-driven processes, coaches and recruits talent, develops senior client relationships, manages escalations, and partners with Sales, Product, Enablement, and Marketing to improve customer outcomes and expand revenue.

Own the full-cycle sales process for AlphaSense's financial markets segment, targeting hedge funds, asset managers, investment banks, and research teams. Responsibilities include prospecting with SDRs, consultative selling, product demonstrations, trial management, pipeline development, forecasting, quota attainment, and sharing customer feedback. The role requires SaaS sales experience, financial services fluency, strong communication, and comfort selling AI-driven solutions. Japanese business proficiency is highly desirable.

Drive international Revenue Operations by building reporting and SFDC dashboards, optimizing sales processes, owning QBRs, designing territories, partnering with sales leaders and BI to deliver data-driven insights and implement revenue tools to scale the international sales organization.

Lead Directed Content research projects for Energy & Industrials: define research scope and expert criteria, manage Analyst workflows and performance, ensure expert quality, track project metrics, coach Analysts, and collaborate with cross-functional stakeholders to deliver high-value expert interviews and build sector knowledge.

Identify and engage prospective enterprise and investment-professional clients via email, phone, and social outreach. Qualify leads, handle discovery and objections, coordinate meetings for Account Executives, log activity in CRM, and consistently meet program KPIs while researching target accounts and uncovering new business opportunities.

Manage and grow a book of financial services clients (hedge funds, asset managers, investment banks, PE). Drive retention and adoption, identify expansion opportunities with AEs, conduct business reviews and onboarding, gather client feedback for product/marketing, and serve as the client and company advocate through proactive engagement and on-site presence.

Lead and grow an APAC Corporate High Growth sales team as a player-coach: recruit and develop AEs, drive outbound pipeline, forecast and close strategic deals, enforce CRM and sales metrics, shape territory strategy, and collaborate cross-functionally to deliver enterprise value and regional growth.

The Senior Cloud Support Engineer role at AlphaSense involves delivering expert support for cloud services, troubleshooting technical issues, and collaborating with teams to enhance customer experiences.