Own enterprise sales across Japan and Korea, building pipeline, winning new logos, closing complex SaaS deals, and expanding customer accounts. Sell to commodity trading firms, trading desks, executives, and technical stakeholders. Lead demos, trials, negotiations, forecasting, and virtual account teams while partnering with presales, Customer Success, and marketing. The role is based in Singapore, requires four office days weekly, business-level Japanese or Korean and English, and frequent Asia-Pacific travel.

Own onboarding, training, support, adoption, retention, and growth for a portfolio of commodity trading clients. Build client relationships, understand workflows, identify expansion opportunities, manage renewal risk, and relay customer insights to Product. The role also involves improving customer success processes, using AI and automation tools, and helping establish a customer-centric culture across the company.