Top Tech Jobs & Startup Jobs in Singapore

Manage marketplace customer communications across Amazon, Shopee, and Lazada; troubleshoot hardware/software issues; protect account health by handling disputes and reviews; capture and tag customer feedback to surface product, logistics, and platform friction points.

Conduct multi-channel QA of support interactions, evaluate agent performance for accuracy and compliance, categorize root causes, identify recurring pain points, and collaborate with CS, BPO, Ops, and Product teams to improve SOPs, training, and workflows.

Lead GDPR-compliant email marketing across European markets (priority: France, Germany). Own lifecycle revenue growth, localized campaigns, translations, segmentation, personalization, testing, and oversee EU ops execution to maximize LTV across multi-language, multi-currency markets.

The VOC Analyst will design and implement feedback frameworks, build scalable systems for customer insights, and champion advocacy to influence product development.

As a Talent Acquisition Intern, you'll support junior recruitment processes, manage candidate pipelines, schedule interviews, and assist in employer branding efforts.

Manage the roadmap for CDP enablement and audience segmentation, build scalable messaging capabilities, establish A/B experimentation workflows, and collaborate cross-functionally to improve product reliability and impact.

Build and manage CI/CD pipelines, automate infrastructure with IaC tools, enable fast releases, improve deployment strategies, and support cloud environments.

Ensure reliability and performance of AI products, lead incident response, build automation, and improve observability while partnering with engineering teams.

Manage and scale databases supporting AI products, ensuring high availability and data integrity while optimizing performance and collaborating on data architecture.

As a Site Reliability Engineer, you will manage Plaud applications in production, ensure deployment quality, troubleshoot issues, and enhance operational workflows.