As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.

As an Operations Assistant, you will manage order fulfillment, customer relations, invoicing via QuickBooks, and provide e-commerce support while ensuring customer satisfaction and promoting brand loyalty.