The Account Director will drive client engagement, manage relationships, support project delivery, and uncover new opportunities within banking clients.

Lead efforts to win Tier 1 APAC banks by developing targeted proposals, building executive relationships, generating pipeline, exceeding sales targets for software and services, partnering with marketing and product teams, and executing a Tier 1-focused APAC sales plan.

Provide 24/7 technical support for a cloud-native banking SaaS product: triage and resolve client issues, analyse logs and observability data, provision and manage cloud infrastructure, perform upgrades, and collaborate with engineering and client teams to ensure incident resolution and product rollout.