Top Tech Jobs & Startup Jobs in Singapore

Supports and troubleshoots production networks, internet peering, traffic capacity, routing, protocols, optical transport, and network hardware. Works with ISPs, vendors, colocation facilities, and global teams to resolve incidents, investigate outages, perform Layer 1 and IP troubleshooting, and prepare root cause analyses. Participates in 24/7 support rotations, including occasional weekend work, and helps maintain multi-vendor network environments.

Manage and troubleshoot production networks, Internet peering, traffic, routing, capacity, and network incidents. Diagnose IP and optical network components, including DWDM and CWDM systems, coordinate hardware repairs with vendors and service providers, prepare root cause analyses, and support global 24/7 network operations. The role requires collaboration with ISPs, colocation facilities, and internal teams, including some weekend work.

Manage and troubleshoot production networks, internet peering, traffic, optical systems, and IP network components. Coordinate with ISPs, vendors, colocation facilities, and technical assistance centers to resolve incidents, hardware issues, routing and capacity problems. Perform Layer 1 troubleshooting, root cause analysis, and network outage support. Participate in 24/7 global operations, including occasional weekend work.

Manage and troubleshoot production networks, internet peering, traffic capacity, routing, protocols, and network incidents. Coordinate with ISPs, vendors, colocation facilities, and TAC providers to resolve hardware, optical, and IP network issues. Perform Layer 1 troubleshooting, root cause analysis, and support for DWDM, CWDM, fiber-optic, and multi-vendor environments. Participate in global 24/7 operations, including occasional weekend support.

Provide ticket-based system administration and server operations support: plan and install servers/racks, maintain and troubleshoot hardware and networks, manage asset/ticket data, coordinate RMAs and vendors, perform lifecycle and out-of-band management, and escalate complex issues to senior engineers.

Coordinates IT operations across regional teams, colocation and facility providers, smart-hands technicians, and hardware vendors. Manages tickets, SLAs, site access, shipments, RMAs, environmental issues, incidents, outages, handoffs, and stakeholder communications. Maintains records, runbooks, SOPs, and knowledge-base content while escalating risks and improving workflows. Supports 24/7 follow-the-sun operations and ensures compliance with security, safety, change-management, and data-center access requirements.

The IT Support Specialist III provides technical support for software, hardware, and connectivity issues, ensuring excellent customer service and collaboration with tech teams to resolve complex problems.

Manage commercial and delivery aspects of multiple AV projects: budgets, schedules, resource allocation, vendor management, documentation, testing, training, and client communication to ensure on-time, on-budget delivery and contract compliance.

Operate 24/7 incident and alarm monitoring across servers, networks, DC infrastructure, and physical security. Triage and investigate alerts, act as incident commander during major events, perform RCA, coordinate threat and emergency responses (Everbridge/InternationalSOS), maintain ticketing records, and follow SOPs and playbooks to ensure uptime and safety.

Monitor alarms and handle cloud tickets; triage, escalate, and resolve incidents per SOPs and runbooks. Maintain shift continuity, documentation, and service reporting. Collaborate with SREs, vendors, and stakeholders, drive process improvements, and support major incident coordination and coaching for junior staff.