Manage client onboarding, adoption, satisfaction, retention, and expansion for hospitality-focused workforce management SaaS clients across the Middle East and Asia. Serve as a trusted advisor, provide technical guidance and training, resolve issues with internal teams, identify upsell opportunities, support renewals, present solutions, and communicate client needs to Product and Sales.

As an Implementation Consultant, you will lead software implementations on client sites, ensure project success, train clients, and proactively manage customer relationships.