Top Tech Jobs & Startup Jobs in Singapore

Manage enterprise merchant relationships across APAC, driving growth through share-of-wallet expansion, cross-selling, upselling, and payments guidance. Own merchant success and satisfaction, build executive stakeholder relationships, assess customer needs, coordinate internal projects, and collaborate with global teams. The role requires strong commercial judgment, communication, project management, and the ability to work effectively in ambiguity. Travel is approximately 10%, and the position is office-based in Singapore.

Build and scale AI-powered People Operations solutions across onboarding, transfers, offboarding, employee support, and HR systems. Identify workflow friction, develop automation and internal tools using AI coding assistants, low-code platforms, scripting, APIs, and webhooks, and improve self-service capabilities. Translate operational needs into technical requirements, maintain HR knowledge systems, measure efficiency gains, ensure data privacy and AI fairness, and enable the People team through documentation and training.

Lead complex enterprise merchant onboarding and conduct multi-jurisdictional CDD, KYC, and AML risk assessments. Manage PEP, sanctions, adverse media, corporate-structure, and high-risk industry risks. Drive quality control, regulatory policy alignment, process optimization, tooling improvements, escalations, and team calibration. Partner with Commercial, Sales, Account Management, Product, Engineering, and Compliance teams while mentoring analysts and supporting compliant business growth.

Manage high-risk enterprise customer reviews from assessment through remediation, conducting complex CDD and analyzing ownership structures. Perform quality control, mentor peers, lead calibration sessions, improve SOPs, and collaborate with Compliance, Commercial, Product, and customers. Balance regulatory risk mitigation with business growth while managing high volumes and strict deadlines. Support scalable perpetual KYC and AMLR implementation through data-driven risk analysis and operational improvements.

Own global relationships with external warehouse partners, including performance reviews, SLAs, contract changes, and multi-region governance. Lead complex supply chain projects across APAC, EMEA, and headquarters; gather regional market needs; mentor regional teams; and optimize warehousing performance, fulfillment costs, transit times, compliance, and merchant experience.

Lead Singapore’s CDD onboarding team, overseeing merchant risk assessments, regulatory compliance, escalations, KPIs, SLAs, quality, and performance. Coach and develop team members, review complex risk cases, drive process improvements and automation, and partner with Compliance, Product, Sales, and Account Management. Use operational data to improve efficiency, risk quality, and customer experience while aligning with regional and global teams.

Own complex merchant onboarding projects from commercial handover through go-live across APAC. Evaluate merchant risk, solution KYC/CDD and card-scheme requirements, coordinate Sales, Account Management, Compliance, and merchants, and manage timelines and dependencies. The role also develops onboarding best practices, resolves recurring blockers, tracks performance metrics, and advises commercial teams on scalable, compliant onboarding solutions.

Provide first-line support to merchants and commercial teams on finance and treasury products. Advise merchant finance teams on platform features, analyze financial pain points, and collaborate with finance product and development teams to improve or create solutions. The role requires financial products experience in banking or fintech, strong analytical and commercial skills, effective communication, decision-making under pressure, comfort with ambiguity, and advanced Excel proficiency.

Leads Adyen’s global enterprise Deal Desk team of commercial lawyers. Responsibilities include managing and developing lawyers, negotiating complex multinational contracts, advising senior commercial stakeholders, handling legal escalations and disputes, improving contracting processes through automation, creating negotiation playbooks, training commercial teams, and monitoring commercial law and regulatory developments.

Lead AML/CFT compliance for Adyen's Singapore branch and coordinate AML activities across APAC. Maintain regulatory frameworks, engage regulators, oversee AML/sanctions operations and STRO reporting, support product launches, draft procedures, and mentor team members.