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Own customer outcomes for Singapore legal customers using AI solutions. Lead onboarding, implementation, training, adoption, success planning, ROI measurement, customer health monitoring, renewal readiness, and expansion identification. Build executive and cross-functional relationships, support proofs of concept, resolve issues, communicate project status, and translate customer feedback into actionable product and go-to-market insights.

The Solutions Consultant will drive sales by providing product expertise to support the sales team, analyze customer needs, manage sales cycles, and maintain relationships with customers while staying updated on industry trends in indirect tax and e-invoicing.

Lead a team of solution consultants while retaining personal revenue quota; deliver pre-sales technical consultation, demos, and proofs-of-concept for tax and accounting solutions (e-invoicing/indirect tax); coach and develop team capability; design solutions and run workshops; optimize resource allocation and translate market insights into team enablement.

Drive sponsorship sales for Legal Media Group by identifying prospects, pitching and closing deals, managing pipeline and forecasts, negotiating, retaining key customers, reporting market trends, and collaborating with product and support to deliver strong customer experiences for B2B conferences.