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The Senior Employee Relations Partner advises and supports managers and HR teams on performance management, conflict resolution, and employee relations issues, while ensuring compliance and improving ER processes.

The role involves engaging with Telco executives to create strategies for ServiceNow solutions, leading design engagements, and developing industry-specific references and workshops.

The role involves building relationships with C-suite executives in the telecommunications industry, driving new business sales through strategic planning, and collaborating with partners to deliver value.

The Customer Success Manager oversees a portfolio of accounts, ensuring customer health, driving value from ServiceNow, and facilitating effective communication with stakeholders.

The Principal Outbound Product Manager will manage Telecom product releases, guide customer adoption initiatives, and influence product strategy. Responsibilities include collaborating with teams, understanding customer needs, and creating enablement content to drive adoption.