Top Tech Jobs & Startup Jobs in Singapore
As a Senior Customer Support Engineer at Fivetran, you will own customer cases, troubleshoot database-related issues, and collaborate with customers and engineering teams to resolve incidents. Your role involves developing solutions, documenting workarounds, and training team members while ensuring an excellent support experience for both internal and external customers.
As a Senior Customer Support Engineer at Fivetran, you will collaborate with engineering to enhance customer support tools, lead projects, onboard new team members, and resolve technical escalations. Your role emphasizes customer advocacy and team leadership within a dynamic environment, requiring advanced troubleshooting skills and the ability to analyze Java code and database queries.
As a Software Engineer II, you will contribute to the core application platform team, focusing on data processing within pipelines. Responsibilities include writing performant code, testing and reviewing code, collaborating with various teams to ensure product quality and performance, and participating in the full project lifecycle.
The Solution Architect, Enterprise will empower businesses by enabling access to data integration solutions. Responsibilities include advising customers on architecture, developing automation solutions, providing technical support, fostering connections among stakeholders, and enhancing the customer journey through collaboration and feedback.
The Senior Software Development Engineer in Test will enhance and maintain Fivetran’s test automation tools and frameworks, ensuring high-quality product delivery. Responsibilities include reviewing requirements, creating automation frameworks, developing testing solutions, and collaborating with product development teams. The ideal candidate should have strong technical and automation skills, particularly in Java and cloud technologies, with a focus on elevating automation standards.
As an Engineering Manager at Fivetran, you will lead a team of engineers, ensuring high-quality software delivery while cultivating a culture of improvement. You will also recruit top talent and overcome obstacles for efficient team operation.
The Customer Support Engineer II at Fivetran will provide high-level technical support to customers by resolving incidents, troubleshooting issues, and collaborating with internal teams to enhance customer experience. This role includes working night shifts and requires strong problem-solving and communication skills.
As a Senior Customer Support Engineer at Fivetran, you will partner with engineering to design troubleshooting tools, onboard customers, lead projects, and ensure high-quality customer support while managing escalations and complex issues in a fast-paced environment.
The Senior Customer Support Engineer at Fivetran resolves technical issues for customers, oversees case management, collaborates with engineering, and contributes to knowledge creation. This role requires extensive experience in databases and support in a technical capacity to ensure customer satisfaction and success.
The Customer Support Engineer will resolve customer incidents, troubleshoot technical issues, document solutions, and collaborate with various teams to enhance the customer experience. This role requires working in shifts and a strong understanding of both programming and networking fundamentals.
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