Lead implementation and continuous improvement of the Quality Management System (QMS), manage Change Control, CAPA, complaints, document control and supplier/ECM quality. Drive audit readiness, GMP adherence, data-driven root cause analysis, cross-functional corrective actions, and deployment of enterprise standards to improve consumer experience and operational performance.

Manage key customer accounts in e-commerce, driving growth through strategies, promotional campaigns, and effective relationship management. Analyze sales data and collaborate with teams.

Manage business plans for Modern Trade accounts, achieve sales KPIs, oversee trade promotional budgets, and ensure effective customer engagement in Singapore.