Supports inside sales through quotation preparation, technical specifications, order entry, delivery and payment follow-up, customer communication, and sales reporting. Leads inside-sales specialists, resolves order and shipment issues, maintains customer records in JDE, and manages office and branch administration. Coordinates with product managers, sales directors, manufacturing, customers, agents, and management. Requires business, supply chain, or accounting education; at least three years of relevant experience; trade finance knowledge; Microsoft proficiency; bilingual English and Chinese skills; and ERP experience.