Lead executive-facing RevOps and GTM transformation engagements for B2B technology clients. Architect scalable revenue systems spanning marketing, sales, customer success, finance, data, and IT; evaluate operating models; diagnose process and technology gaps; develop phased growth roadmaps; and advise C-suite, board, and private equity stakeholders. Lead internal cross-functional delivery teams, ensure high-quality strategic outputs, and guide technology integration and AI-readiness decisions across the revenue stack.

Manage customer inquiries across messaging channels regarding dance class schedules, enrollments, fees, payments, and studio policies. Maintain response and resolution SLAs, prioritize time-sensitive leads, complete administrative updates in iClassPro, prepare shift handovers, and escalate complex issues. The role requires clear, empathetic written communication, attention to detail, strong prioritization, and comfort using multiple systems and AI tools.

Conduct outbound sales to SMB and mid-market customers using qualified leads. Identify connectivity, fiber, cybersecurity, and telecommunications needs; present tailored solutions; acquire and expand accounts; manage proposals, RFPs, pipelines, and CRM activity; negotiate and close business while meeting quotas and maintaining customer relationships.