Lead and manage the Customer Value Creation Team to develop and deliver targeted solutions for clients. Conduct client diagnosis, customize value proposals, and close sales of added-value solutions. Responsible for marketing, communication, business intelligence, and product specialist tasks. Support sales teams, coordinate events, manage content, and analyze market data.

Manage and grow a portfolio of +200 merchants, account and strategy planning for top accounts, cross-selling services, providing quality training, proposing new ideas, and converting prospects into merchants.