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In this role, you will partner with customers to deliver exceptional technical support. Responsibilities include designing troubleshooting tools, improving processes, onboarding new team members, leading escalations, and troubleshooting complex issues. You'll work in a collaborative environment to ensure customer success and resolution of inquiries effectively.

As a Staff Software Engineer at Fivetran, you will lead the design, development, and debugging of scalable software solutions for distributed systems, manage multiple projects, provide mentorship to engineers, maintain high code quality, and advocate for new technologies to improve development processes.

The Systems Support Specialist I role involves providing technical support and troubleshooting for Salesforce systems and other applications. Responsibilities include resolving daily issues, conducting root cause analyses, and ensuring effective user experience with systems. The specialist must document processes and manage system problems until resolution, while also providing on-call support for urgent inquiries.

The Senior Software Development Engineer in Test will enhance and maintain Fivetran's test automation framework using technologies like Java, Docker, and Terraform. Responsibilities include reviewing specifications, developing automation frameworks, collaborating with engineering teams, and implementing automation strategies to improve product quality.

As an Engineering Manager at Fivetran, you will lead and develop a team of engineers, manage processes for effective operations, and contribute to engineering initiatives, while fostering a culture of continuous improvement and engagement.

The Sales Operations Analyst II role at Fivetran involves supporting the Go-to-Market organization by monitoring data integrity in Salesforce, optimizing processes, and partnering with sales and marketing teams to drive revenue efficiency. The analyst will work collaboratively to identify and resolve issues, document processes, and suggest improvements.

As a Customer Support Engineer, you will resolve customer incidents, provide troubleshooting support, and partner with Fivetran's engineering team to ensure successful outcomes for customers. You will document solutions and collaborate on technical projects while advocating for customer needs.