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As a Senior Customer Support Engineer, you will partner with customers to deliver a best-in-class experience. You will onboard new customers, troubleshoot complex issues, lead escalations, and collaborate closely with engineering to enhance support tools and processes.

As a Senior Customer Support Engineer at Fivetran, you will own customer cases from troubleshooting to resolution, provide support through various channels, collaborate with internal teams and customers, and contribute to the knowledge base. You'll leverage your expertise in databases, networking, and data warehousing to ensure customer success.

The Business Development Representative at Fivetran focuses on identifying decision makers and generating meetings within Enterprise accounts. Responsibilities include outbound prospecting, managing inbound leads, collaborating with account executives, and following sales strategies to achieve customer expansion and upsell targets.