Top Tech Jobs & Startup Jobs in Singapore

The Senior Executive, Customer Engagement role focuses on complaints governance by conducting QA reviews, performing root cause analysis, and preparing management reports to improve customer outcomes.

Lead end-to-end IT Service Management and ServiceNow platform governance, roadmap and improvements. Drive process standardization, audit readiness, control remediation, KPI/SLA reporting, vendor management, and team development while partnering with risk, compliance and business stakeholders.

The role involves processing health policy transactions, preparing correspondence, overseeing staff work, and improving departmental processes.

Perform due diligence monitoring of sales processes and supervisors by reviewing sales documentation and supervisor assessments, conducting customer call-backs and audits, assessing competency fulfillment, investigating findings and activating service recovery, generating monitoring reports, supporting SOP/process reviews, and executing assigned projects to ensure compliance with company and regulatory requirements.

The role involves ensuring Distribution activities comply with regulations, conducting risk assessments, monitoring sales activities, preparing reports, and maintaining central records.

Lead BI initiatives by partnering with stakeholders to define KPIs, create dashboards, analyze data, and promote self-service BI for decision-making.

The role involves AML watchlist screening, customer due diligence reviews, transaction monitoring for suspicious activity, and training staff on compliance procedures.

As a Client Adviser, you will provide financial advice, maintain customer relationships, and capitalize on sales opportunities. No prior experience is required, and you will be part of a supportive training program.

This role supports product development processes by conducting market research, managing focus groups, collaborating with stakeholders, and overseeing product launch activities and compliance.

The Change Management Lead will develop and implement a change management plan for a core system replacement project, focusing on stakeholder engagement, communication, and training to ensure successful system adoption.