Top Tech Jobs & Startup Jobs in Singapore

Execute and reconcile daily US and Mexican bond and repo settlements, monitor and resolve failed trades, investigate discrepancies, process cash movements, clear breaks, and collaborate with custodians, internal teams, and clients using systems like APEX, ICI, and Calypso.

Provide inbound/outbound customer support via phone or internet, resolve routine product/service issues, document interactions in call-tracking systems, maintain product knowledge, follow procedures and KPIs, assist with upsells, and participate in initiatives to improve customer satisfaction.

Monitor and evaluate customer interactions (calls, emails, chats) for quality and compliance, report findings, participate in calibration sessions, support scoring consistency, maintain program knowledge, and drive continuous improvement initiatives.

Lead and manage a B2B sales team to drive revenue, retention, onboarding, adoption, renewals, upsell and client satisfaction. Provide forecasting, CRM accuracy, coaching, performance reviews, data-driven sales plays, and act as escalation for clients while partnering with Sales Director and external stakeholders.

Drive SMB advertiser growth in APJ by prospecting, qualifying, and managing a pipeline from outreach to close. Use research, consultative discovery, CRM tracking, and AI-driven analytics to target high-potential accounts, schedule demos, and meet monthly and quarterly pipeline and sales targets.