Design and implement new software features for airRM, consult with Sales and Support staff, improve product quality through test automation, collaborate within Agile/Scrum process, work on cloud-based technologies, troubleshoot defects and feature requests, evangelize software best practices

As a Senior Specialist in Customer Success at Accelya, the role involves cultivating and maintaining strong relationships with assigned accounts, ensuring high customer satisfaction, facilitating business outcomes, and driving renewals and growth. Responsibilities include developing customer success plans, monitoring customer health, building relationships, facilitating product adoption, and being the voice of the customers within the company. The job offers full-time employment in a dynamic and multicultural environment with training and development opportunities.