First-point-of-contact L1 technical support for APAC customers: triage and resolve tickets, escalate with clear handovers, maintain knowledge base, ensure SLA and CSAT targets, support Mandarin-speaking users, and follow strict data security practices.

As a Senior Solutions Consultant, you'll partner with the Commercial team to translate complex tech into business value, delivering presentations and technical expertise while mentoring junior team members.

The Strategic Account Executive will manage new business and existing accounts in the financial sector, utilizing standardized sales processes and industry knowledge to exceed sales targets.