Builds and maintains governed datasets, dashboards, and reporting solutions for pharmaceutical commercial teams. Translates business questions into actionable views, connects CRM, territory, sales, incentive compensation, promotional, and campaign data, investigates discrepancies, and maintains data quality, lineage, and refresh logic. Supports segmentation, dynamic targeting, AI-enabled analysis, and contractor delivery while coordinating with backend data, IT, platform, and business stakeholders.

Manages customs compliance and day-to-day customs operations across APAC, ensuring adherence to local regulations, Pfizer policies, GDP/GMP standards, and health authority requirements. Identifies and mitigates customs risks, prevents penalties, oversees brokers and authorities, monitors performance, and drives corrective actions and process improvements. The role also leads regional projects, represents APAC in global forums, and supports compliant movement of pharmaceutical products.