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Provide consultative support to customers using HubSpot, resolving issues via phone, email, and chat with a deep understanding of HubSpot software.

Lead and manage HubSpot's Japanese-speaking customer success teams, driving strategic initiatives to improve outcomes for Japanese customers and build high-performing teams.

This role involves high volume prospecting to generate qualified leads, collaborating with sales executives, and conducting needs assessments. Candidates should have prior BDR experience in the SaaS/Tech industry.

The Contract Manager will handle high-value contracts, negotiate renewals, ensure customer satisfaction, and collaborate with stakeholders in a dynamic environment.

Responsible for resolving customer inquiries via various channels, utilizing problem-solving skills to enhance the customer experience and optimize the use of HubSpot tools.