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This role involves ensuring clinical supplies are stored and distributed according to regulatory standards, maintaining compliance with quality systems, and conducting quality inspections. Responsibilities also include managing non-conformances and participating in departmental initiatives for quality improvement.

The Product Quality Engineer I is responsible for managing product complaints, ensuring compliance with quality standards, and supporting quality initiatives. Key duties include processing customer complaints, executing failure analysis, training quality control staff, and maintaining product quality documentation. Participation in audits and product qualification activities is also essential, linking customer's feedback to operational improvements.

The Engineer II, Field Applications role involves providing technical support for diagnostic solutions, performing repairs and installations, troubleshooting, and training customers. The position requires strong communication skills and a focus on customer satisfaction while managing cases effectively and collaborating with teams across the APAC region.