Top Tech Jobs & Startup Jobs in Singapore

Manage escalated customer and partner issues for large, strategic accounts; lead incident and service management across regions; coordinate cross-team responses, drive process improvements and postmortems; mentor peers; own vendor relationships; participate in rotational on-call support. Requires security screening and cloud technology proficiency.

Lead resolution of escalated, complex customer and partner issues, coordinate cross-team incident management, drive process improvements, own vendor relationships, mentor other escalation managers, and manage stakeholder communication to improve support experience and operational health.

Manages APAC datacenter construction and lease project portfolios through governance, executive reporting, risk mitigation, budget and project controls, vendor oversight, compliance, and cross-functional coordination. Tracks cost, schedule, scope, milestones, KPIs, safety, and security metrics while supporting audits, standardization, continuous improvement, and AI-enabled workflow innovations. Partners with regional leaders, project teams, contractors, consultants, authorities, and internal stakeholders to deliver safe, compliant, predictable, high-quality infrastructure projects.

Lead global customer engagements delivering Azure cloud solutions through the Cloud Accelerate Factory. Own end-to-end deployment assistance, provide hands-on architecture and troubleshooting, manage technical delivery risks, and coordinate Microsoft, partner, and customer stakeholders across ASEAN. Advise executives, modernize and migrate Java and .NET applications, implement secure AI workloads using Microsoft Foundry, and support AKS, Kubernetes, networking, security, and observability. Mentor colleagues and convert delivery insights into scalable technical frameworks, offerings, and processes.

Lead technical escalation and crisis response for strategic customers, orchestrating cross-functional vTeams to resolve complex cloud, identity, and M365 issues. Manage incident lifecycle, executive communications, action plans, and post-incident reviews to restore customer trust and drive proactive support improvements.

Leads Microsoft’s ASEAN Enterprise Commercial segment across all ASEAN countries, driving AI transformation, revenue, consumption, usage, customer satisfaction, large-deal growth, industry go-to-market execution, and customer and partner engagement. The role manages and coaches sales teams, develops strategic business plans, builds cross-functional alignment, represents Microsoft in industry and policy environments, and attracts, develops, and retains a diverse sales organization.

Lead technical strategy with channel partners across ASEAN to design, validate, and scale Microsoft Cloud and Data & AI solutions. Drive offer development, run workshops and POCs, enable specializations, and translate technical work into repeatable, revenue-generating partner services aligned to Microsoft Cloud and AI priorities.