Top Tech Jobs & Startup Jobs in Singapore

Owns professional services sales across an APJ territory, including bookings, pipeline, forecasting, consultative selling, proposal and SOW development, engagement scoping, commercial structuring, and margin protection. Builds C-level relationships, develops territory and account plans, partners with sales and delivery teams, governs engagement portfolios, manages escalations, supports customer adoption, and contributes to practice development. The role requires extensive consultative sales and professional services experience, complex pursuit expertise, and technical fluency in search, observability, or security platforms.

Provides advanced technical support for Elastic products, resolving complex customer issues within SLA through troubleshooting, diagnostics, documentation, and direct communication. Builds lab environments to reproduce problems, develops product expertise, improves support processes, collaborates with engineering and distributed teams, and contributes to customer knowledge bases. The role includes weekend on-call rotation, technical leadership in support communities, and work with cloud-native, containerized, distributed systems.

Acquire new enterprise customers in Singapore by prospecting, building pipeline, managing complex full-cycle technology sales, developing executive relationships, negotiating agreements, and closing high-value deals. Create territory and account plans, build business cases and ROI justification, displace incumbent vendors, coordinate cross-functional teams and partners, expand existing accounts, maintain forecast accuracy, and achieve sales quotas while positioning Elastic’s Search AI, observability, and security solutions.

Owns Elastic’s distributor relationships and partner strategy across APJ. Develops distribution business plans, drives partner-sourced pipeline and revenue, recruits and activates resellers, and executes co-sell and demand-generation programs. Designs technical enablement, product demonstrations, workshops, certifications, and training for reseller teams. Manages executive relationships, KPIs, incentives, deal registration, channel conflicts, and cross-functional coordination with sales, marketing, operations, and deal desk teams. Travel is estimated at 20%–30%.