Manage a portfolio of existing B2B accounts as the primary customer contact. Build relationships, drive product adoption, identify cross-sell and upsell opportunities, negotiate contracts, resolve issues, and maintain customer satisfaction. Use Salesforce to document activities, manage contacts, and forecast opportunities. The role requires strong consultative communication, sales-target achievement, extensive IT knowledge, and valid Singapore working rights.

Lead production deployment and release engineering for a global SaaS platform. Design CI/CD automation, reusable deployment frameworks, self-service workflows, infrastructure-as-code solutions, and release standards. Coordinate production releases, maintenance windows, rollbacks, and emergency deployments while improving reliability and reducing operational risk. Mentor engineers, drive platform modernization, and collaborate with Software Engineering, SRE, QA, Product, Release Management, Architecture, and Security teams.

Own production deployments and release operations for a global SaaS platform while designing automated deployment frameworks and CI/CD workflows. Partner with engineering, SRE, QA, security, product, and release teams to improve deployment reliability, reduce manual work, modernize delivery platforms, and support global production coverage. The role includes release planning, rollback procedures, operational playbooks, escalation support, and continuous improvements to software delivery performance.